The best Trengo alternative in 2026: LandinChat
Trengo is a Dutch multi-channel customer-service platform supporting WhatsApp, email, SMS, voice and live chat. Popular across European mid-market for its omnichannel inbox.
Strengths are omnichannel inbox UX and European compliance posture. Trade-offs: WhatsApp commerce features are basic, per-seat pricing scales with team, and broadcast automation is less mature than WhatsApp-first tools.
Why brands switch from Trengo
No per-seat fees, regardless of team size.
Native catalog, cart and payments.
Built for WhatsApp marketing, not generic omnichannel.
LandinChat vs Trengo at a glance
- Flat pricing. Predictable monthly cost without seat-based scaling.
- Multi-region support. Including India, US, UK, UAE and SEA in addition to Europe.
- Unlimited seats: gap vs LandinChat
- WhatsApp-first commerce: gap vs LandinChat
- Mature broadcast automation: gap vs LandinChat
Trengo pricing in 2026 (quick summary)
For the full breakdown including hidden costs see our Trengo pricing comparison.
| Plan | Price | Audience | Notes |
|---|---|---|---|
| Essentials | €18/seat | Small teams | — |
| Boost | €33/seat | Growing teams | — |
| Pro | €55/seat | Mid-market | — |
Migration: switch from Trengo in under 48 hours
- 1Export Trengo contacts and inbox history.
- 2Submit WABA migration.
- 3Recreate routing rules and chatbot flows.
- 4Reconnect integrations.
- 5Parallel test.
FAQs
Does LandinChat handle other channels?
LandinChat focuses on WhatsApp. For omnichannel inbox use a complementary tool, but most of our customers find WhatsApp covers 70%+ of their conversation volume.
Will my team like the UX?
Most teams onboard in under 2 hours. The shared inbox is intuitive for support agents familiar with Trengo or similar tools.