The best Zoko alternative in 2026: LandinChat
Zoko is a YC-backed WhatsApp commerce platform popular with Shopify merchants for its native cart-recovery flows and broadcasting. It targets DTC brands wanting to convert ad clicks into chat-based purchases.
Zoko's pricing is conversation-based with tier features. The product is strong on Shopify integration but brands cite limited shared-inbox features for larger support teams, gaps in template management UI, and slower European/Middle East support coverage.
Why brands switch from Zoko
No usage-based conversation fees on top of plan.
Multi-agent inbox with roles, SLAs and routing on every plan.
Coverage across India, US, UK, UAE, Brazil and SEA.
LandinChat vs Zoko at a glance
- Unlimited seats. Grow your support team without per-agent fees.
- Native catalog + payments. Sell, accept payments and track orders inside chat.
- AI agent included. Built-in AI consultant that books demos and qualifies leads.
- Predictable flat pricing: gap vs LandinChat
- Full shared inbox: gap vs LandinChat
- Multi-region support: gap vs LandinChat
Zoko pricing in 2026 (quick summary)
For the full breakdown including hidden costs see our Zoko pricing comparison.
| Plan | Price | Audience | Notes |
|---|---|---|---|
| Free | $0 | Trial usage | Limited conversations |
| Starter | $34.99 | Small Shopify stores | + usage-based conversation fees |
| Advanced | $249 | Scaled DTC | Volume-discounted usage rates |
Migration: switch from Zoko in under 48 hours
- 1Export Zoko contacts, conversation history and templates.
- 2Submit WABA migration to Meta.
- 3Recreate broadcast lists and chatbot flows.
- 4Reconnect Shopify and payments.
- 5Run parallel testing before cutover.
FAQs
Is LandinChat as Shopify-native as Zoko?
Yes — native Shopify app with cart-recovery, order tracking and catalog sync, plus broader integration set.
Does LandinChat support US billing?
Yes, multi-currency billing including USD.