LandinChat — WhatsApp marketing softwareLandinChat
LandinChat
vs
360dialog
360dialog alternative

LandinChat vs 360dialog: full platform vs WhatsApp API reseller

360dialog is a WhatsApp Business API reseller — you bring your own UI. LandinChat bundles the API plus broadcast, inbox, chatbot and ads attribution in one platform.

Last updated: June 2026 · Independent comparison by the LandinChat team

The short answer: LandinChat is the best 360dialog alternative for teams that want a complete WhatsApp marketing platform without stitching together broadcast, inbox and chatbot tools on top of the API.
All-in-one
vs API only
Unlimited
Agents included
<2 min
Avg support reply
Official
Meta Tech Partner

LandinChat vs 360dialog at a glance

  • vs API only

    All-in-one

  • Agents included

    Unlimited

  • Avg support reply

    <2 min

  • Meta Tech Partner

    Official

Why teams switch

Top reasons businesses move from 360dialog to LandinChat

Complete platform, not just API

Broadcast, inbox, chatbot, catalog and analytics — no extra tools.

Unlimited agents

360dialog doesn't include an inbox at all.

WhatsApp-first growth

Click-to-WhatsApp Ads attribution and abandoned-cart flows built in.

Faster onboarding

Templates, broadcasts and chatbot live in days — not weeks of internal dev.

Free done-for-you migration

We rebuild your 360dialog WhatsApp setup in days.

At a glance

LandinChat vs 360dialog — who each is built for

LandinChat is best for

Brands and agencies that want a complete WhatsApp marketing stack — API + UI + inbox + chatbot + ads — out of the box.

360dialog is best for

Software vendors and engineering-heavy teams that only need raw, low-cost WhatsApp API access and will build their own UI.

Honest trade-offs

The pros and cons of choosing LandinChat over 360dialog

Where LandinChat wins

  • Full UI for broadcast, inbox, chatbot — no extra tools needed
  • Unlimited agents — 360dialog has no built-in inbox
  • Built-in Click-to-WhatsApp Ads attribution
  • Done-for-you onboarding and migration

Where 360dialog may suit you better

  • 360dialog is cheaper per conversation if you only want raw API access
  • If you already built a custom UI, 360dialog's API-only model can be enough
Our methodology

How we compared LandinChat and 360dialog

We scored both platforms across the six dimensions that matter most when running WhatsApp at scale.

01

Onboarding speed

How long from sign-up to your first verified broadcast.

02

Total cost of ownership

Platform fee + Meta conversation fees + add-ons + seats.

03

Automation depth

Flow logic, API steps, conditions, retries and fallbacks.

04

Team inbox

Assignment, roles, tags, notes, SLAs and mobile apps.

05

Integrations

Native connectors vs. forcing you into Zapier middleware.

06

Support & reliability

Response times, SLA, uptime history and account manager access.

Feature-by-feature

LandinChat vs 360dialog: the full breakdown

Every category that matters when picking a WhatsApp Business Platform.

Scope & coverage
FeatureLandinChat360dialog
Hosted broadcast UI
360dialog is API-only.
Hosted inbox UI
No-code chatbot builder
Analytics dashboard
Pricing & plans
FeatureLandinChat360dialog
All-in-one monthly plan
No per-message platform markup
360dialog passes Meta fees through.
Unlimited agents included
Free WhatsApp API setup
Broadcast & campaigns
FeatureLandinChat360dialog
Bulk broadcasts 10,000+
Scheduled & recurring
Segmentation & lists
A/B testing
Chatbot & automation
FeatureLandinChat360dialog
Visual flow builder
GPT-powered AI replies
Native API & webhook steps
Abandoned cart automation
Team inbox
FeatureLandinChat360dialog
Unlimited agents
Auto-assignment & routing
Mobile app
Role-based access
Ads, catalog & payments
FeatureLandinChat360dialog
Click-to-WhatsApp Ads dashboard
Ad-to-revenue attribution
WhatsApp Catalog
In-chat payments
Support & onboarding
FeatureLandinChat360dialog
Dedicated onboarding manager
WhatsApp + chat support
Done-for-you migration
Avg first response
< 2 minVariable

Comparison based on publicly available information from each vendor's website as of 2025. Features and pricing may change — please verify with the respective vendors.

Real-world scenarios

When LandinChat is the better choice over 360dialog

Common use cases where teams tell us the switch paid for itself within weeks.

Brands using a 360dialog reseller

Consolidate the reseller, inbox tool and chatbot tool into one platform.

Agencies

Run WhatsApp for multiple clients with a hosted UI and unlimited agents.

D2C ecommerce

Abandoned-cart, broadcast and ads attribution out of the box.

Pricing reality check

What you'll actually pay: LandinChat vs 360dialog

360dialog is one of the cheapest raw API endpoints, but you must add an inbox tool, a broadcast tool and a chatbot tool on top. LandinChat bundles all of it for a single monthly fee with Meta conversation fees passed through.

"We were paying for 360dialog, a separate inbox and a chatbot tool. LandinChat replaced all three at lower total cost."

FounderEU education startup
Buyer's checklist

8 questions to ask before picking 360dialog or LandinChat

Print this, send it to both vendors, and compare the answers side by side.

  1. 1

    Is the WhatsApp Business API officially provisioned, or routed through 360dialog's own number?

  2. 2

    What's the true monthly cost once Meta conversation fees, add-ons and seats are included?

  3. 3

    Can I run unlimited broadcasts and segmented campaigns without per-message markups?

  4. 4

    Does the no-code flow builder support conditions, API calls, and handoff to a human agent?

  5. 5

    Is there a native shared team inbox with roles, assignment rules and SLAs?

  6. 6

    How are templates submitted, versioned, and re-approved when Meta updates policies?

  7. 7

    What integrations exist for Shopify, WooCommerce, HubSpot, Zoho, Razorpay and Google Sheets?

  8. 8

    Is the analytics layer real-time, exportable, and granular enough to prove ROI?

Migration

How to switch from 360dialog to LandinChat

Most teams are fully migrated in under a week with zero downtime.

  1. 1

    Audit your 360dialog WhatsApp channel and the third-party tools layered on top.

  2. 2

    Migrate your WhatsApp Business API number to LandinChat — zero downtime.

  3. 3

    Recreate templates, broadcasts and flows in LandinChat's no-code editor.

  4. 4

    Reconnect Shopify / CRM / Zapier integrations.

  5. 5

    Train your team on inbox, broadcast and the no-code chatbot.

  6. 6

    Go live on LandinChat — typically 5–7 business days.

FAQ

LandinChat vs 360dialog — common questions

Why pick LandinChat over 360dialog for WhatsApp?+

360dialog is an API-only WhatsApp Business Provider — no inbox, no broadcast UI, no chatbot. LandinChat bundles all of that on top of the API, so you don't need to buy or build separate tools.

Is LandinChat cheaper than 360dialog?+

On raw API per-conversation cost, no — 360dialog is one of the cheapest. But once you add an inbox tool, broadcast tool and chatbot tool, LandinChat is usually cheaper in total.

Can I keep my 360dialog WhatsApp number?+

Yes — your existing WhatsApp Business API number, display name and green tick stay intact during migration.

How long does 360dialog migration take?+

Most teams are fully live on LandinChat within 5–7 business days, including templates, integrations and team training.

Does LandinChat have a programmable API like 360dialog?+

Yes — a full REST API and webhooks for sending messages, managing contacts and triggering flows, plus the hosted UI on top.

Can I run Click-to-WhatsApp Ads from LandinChat?+

Yes — launch Meta ads, qualify leads with chatbot flows and attribute revenue from one dashboard.

Does LandinChat support multi-country WhatsApp numbers?+

Yes — manage multiple WhatsApp Business numbers across countries from a single workspace.

Is LandinChat an official WhatsApp partner like 360dialog?+

Yes — Official Meta Tech Partner running entirely on the approved WhatsApp Business API.

In depth

What actually matters with LandinChat vs 360dialog

Choosing between WhatsApp platforms is rarely about a single feature — it is about which vendor keeps your account healthy while you scale. The comparison above focuses on LandinChat vs 360dialog; the deep-dive below explains why the differences actually matter in production.

WhatsApp’s open rate — 85–98% inside 15 minutes — is only valuable if the platform underneath it treats the channel as a workflow surface, not a broadcast megaphone. For growth teams teams evaluating LandinChat vs 360dialog, the questions to ask are: does the vendor own green-tick submission end-to-end, are templates reviewed for approval-risk before you send them, is pricing flat or does it add per-message markup on top of Meta’s own rate, and can a live agent take over a conversation without losing context.

The three levers that consistently produce measurable lift are: (1) segmenting broadcasts by recency and spend tier instead of blasting the entire list; (2) capturing opt-in at every surface — website, checkout, in-store QR — so future utility templates approve first-attempt; and (3) routing any reply containing intent signals to a human within five minutes. Everything else — chatbot flows, catalog integration, payment links — is downstream of those three.

LandinChat ships all of the above as defaults, with the data model pre-wired. That is why customers who move onto LandinChat typically see reply-rate lift within the first 30 days and full ROI within one billing cycle.

A high-quality LandinChat vs 360dialog page should not stop at a feature list. Buyers need to know how the topic behaves in the real WhatsApp Business API environment: what happens when templates are rejected, how agent ownership is preserved after a bot handoff, how opt-in is captured, what reports prove revenue, and where a team should avoid over-automation. The practical evaluation lens is vendor selection, migration effort, total ownership cost, support depth, and template approval reliability. If any of those areas are vague, the implementation usually becomes slower, more expensive, and harder to scale.

Implementation blueprint

Start LandinChat vs 360dialog with one narrow, measurable journey: capture the opt-in, send one approved utility or marketing template, route replies to the correct owner, and tag the outcome. Once the first journey produces clean data, duplicate the structure for adjacent segments. This protects account quality because every template has a clear purpose, every reply has an owner, and every campaign has a measurable next step.

Content depth checklist

For growth teams teams, the strongest pages combine strategic context, setup detail, operational risks, pricing expectations, compliance notes, and real use cases. That is why this page covers the decision criteria around LandinChat vs 360dialog rather than repeating the same generic WhatsApp API explanation used on every software page.

What to compare before choosing

Ask whether the platform supports official WhatsApp Business API onboarding, segmented broadcasts, a shared team inbox, CRM history, flow automation, live analytics, template review, and clean exports. The right answer for LandinChat vs 360dialog is rarely the tool with the longest feature grid; it is the one your operators can run every week without needing developers for routine changes.

Common execution mistake

The most common mistake is launching LandinChat vs 360dialog as one large broadcast or one oversized chatbot flow. Strong teams launch smaller journeys, inspect the conversations, then expand. That gives WhatsApp better engagement signals, gives agents cleaner context, and gives leadership a clearer view of revenue impact.

Official sources

References & further reading

Verify the policies, pricing and platform behaviour referenced on this page directly at the source.

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BSP-only vs platform + BSP

360dialog is a pure Business Solution Provider — a fast, technically excellent API layer on top of Meta's WhatsApp Cloud/On-Prem API. It's not a marketing platform. There's no broadcast UI, no chatbot builder, no agent inbox and no CTWA attribution dashboard out of the box. LandinChat is both the platform AND an official Meta Tech Partner running on the same underlying WhatsApp Business API.

Per-message pricing + hidden costs

Cost line360dialogLandinChat
Monthly BSP fee per WABAFixed monthlyIncluded in platform
Per-conversation feesMeta pass-throughMeta pass-through
Setup / number hostingExtraIncluded
Broadcast / inbox / chatbot UIBuild or buy separatelyIncluded
Agent seatsn/a (no inbox)Unlimited

Once you add a third-party inbox + broadcast tool on top of 360dialog, TCO usually crosses LandinChat within the first quarter.

What 360dialog leaves you to build

  • Agent inbox with assignment, SLAs, private notes.
  • Broadcast scheduler with rate limits + quiet hours.
  • Chatbot / journey builder with branching.
  • Template designer with Meta review status.
  • CTWA attribution + CAPI event forwarding.
  • Opt-in ledger with export.

When 360dialog is the right pick

Pick 360dialog when you're a software vendor embedding WhatsApp into your own SaaS product for your own customers and already own the UI layer — CRM, helpdesk, e-commerce backend. You're paying for a clean API, not a platform. If a marketing / support team is the primary user, a platform BSP like LandinChat removes months of build.

Migration path

  1. Confirm your WABA ownership on Meta Business Manager.
  2. Trigger BSP change from 360dialog to LandinChat (Meta-managed, ~48h, zero downtime).
  3. Reattach templates on LandinChat WABA.
  4. Keep any custom API integrations pointed at the equivalent LandinChat endpoints.

See also: 360dialog alternative.

In depth

What actually matters with Compare 360dialog

Choosing between WhatsApp platforms is rarely about a single feature — it is about which vendor keeps your account healthy while you scale. The comparison above focuses on Compare 360dialog; the deep-dive below explains why the differences actually matter in production.

WhatsApp’s open rate — 85–98% inside 15 minutes — is only valuable if the platform underneath it treats the channel as a workflow surface, not a broadcast megaphone. For growth teams teams evaluating Compare 360dialog, the questions to ask are: does the vendor own green-tick submission end-to-end, are templates reviewed for approval-risk before you send them, is pricing flat or does it add per-message markup on top of Meta’s own rate, and can a live agent take over a conversation without losing context.

The three levers that consistently produce measurable lift are: (1) segmenting broadcasts by recency and spend tier instead of blasting the entire list; (2) capturing opt-in at every surface — website, checkout, in-store QR — so future utility templates approve first-attempt; and (3) routing any reply containing intent signals to a human within five minutes. Everything else — chatbot flows, catalog integration, payment links — is downstream of those three.

LandinChat ships all of the above as defaults, with the data model pre-wired. That is why customers who move onto LandinChat typically see reply-rate lift within the first 30 days and full ROI within one billing cycle.

A high-quality Compare 360dialog page should not stop at a feature list. Buyers need to know how the topic behaves in the real WhatsApp Business API environment: what happens when templates are rejected, how agent ownership is preserved after a bot handoff, how opt-in is captured, what reports prove revenue, and where a team should avoid over-automation. The practical evaluation lens is vendor selection, migration effort, total ownership cost, support depth, and template approval reliability. If any of those areas are vague, the implementation usually becomes slower, more expensive, and harder to scale.

Implementation blueprint

Start Compare 360dialog with one narrow, measurable journey: capture the opt-in, send one approved utility or marketing template, route replies to the correct owner, and tag the outcome. Once the first journey produces clean data, duplicate the structure for adjacent segments. This protects account quality because every template has a clear purpose, every reply has an owner, and every campaign has a measurable next step.

Content depth checklist

For growth teams teams, the strongest pages combine strategic context, setup detail, operational risks, pricing expectations, compliance notes, and real use cases. That is why this page covers the decision criteria around Compare 360dialog rather than repeating the same generic WhatsApp API explanation used on every software page.

What to compare before choosing

Ask whether the platform supports official WhatsApp Business API onboarding, segmented broadcasts, a shared team inbox, CRM history, flow automation, live analytics, template review, and clean exports. The right answer for Compare 360dialog is rarely the tool with the longest feature grid; it is the one your operators can run every week without needing developers for routine changes.

Common execution mistake

The most common mistake is launching Compare 360dialog as one large broadcast or one oversized chatbot flow. Strong teams launch smaller journeys, inspect the conversations, then expand. That gives WhatsApp better engagement signals, gives agents cleaner context, and gives leadership a clearer view of revenue impact.