LandinChat — WhatsApp marketing softwareLandinChat
Beginner4 minUpdated Jun 9, 2026

How to export a WhatsApp chat

Exporting a WhatsApp chat is essential for keeping records of customer orders, legal evidence, or migrating conversations to a CRM. WhatsApp lets you export any individual or group chat as a .txt file (with or without media attachments), via email or any sharing app.

The export limit is 40,000 messages without media and 10,000 messages with media. Here's how to do it correctly on every platform.

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  1. 1

    Open the chat to export

    Open the individual or group chat you want to export.

  2. 2

    On Android

    Tap the three-dot menu > More > Export chat > choose 'Without media' or 'Include media' > pick a destination (Gmail, Drive, etc.). Without-media is much faster and works for >10k messages.

  3. 3

    On iPhone

    Tap the contact name at top of chat > scroll down > Export Chat > 'Attach Media' or 'Without Media' > pick Mail, Files, Notes, etc.

  4. 4

    On WhatsApp Business API

    Inside LandinChat, open the conversation > three-dot menu > Export. Exports include agent notes, customer attributes and full audit log — admissible in compliance audits.

  5. 5

    Convert .txt to PDF / CSV

    The export is a .txt file (UTF-8). To convert: open in Google Docs > Download as PDF. For CSV, use a parser script splitting on the timestamp regex.

Pro tips

  • → Exports are end-to-end encrypted only in transit — store the file safely (no public Drive links).
  • → If you need ongoing exports, use the API + webhook to stream messages to your warehouse in real time.
  • → Bulk-export 100s of chats at once is only possible via the API, not the consumer apps.

Frequently asked questions

What's the WhatsApp export limit?

40,000 messages without media, 10,000 messages with media per export.

Can I export deleted messages?

No — deleted messages are removed from the device immediately.

Is the export legally admissible?

In most jurisdictions yes, but courts may require additional metadata. API exports include timestamps and message IDs that strengthen the record.

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Official references

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Want this set up for you? The products below are the LandinChat building blocks behind this tutorial — all on the official WhatsApp Business Cloud API.

Why this page is separate

LandinChat WhatsApp platform solves a different operating problem than a generic WhatsApp inbox. This page focuses on the triggers, reports, agent workflows, integrations and account-health decisions that buyers evaluate before choosing this exact product area.

How teams should evaluate it

Look for official WhatsApp API provisioning, opt-in capture, template governance, CRM context, handoff rules, role-based access and exportable analytics. A strong landinchat whatsapp platform setup should improve reply speed without creating more manual admin work.

What success looks like

The early signal is not message volume. It is higher qualified replies, cleaner assignment, faster resolution and clearer revenue attribution. Mature teams use landinchat whatsapp platform as a repeatable operating system, not a one-off campaign tool.

WhatsApp CRM
Unified inbox, contacts, pipelines and notes for WhatsApp.
WhatsApp Broadcast
Send approved templates to thousands without getting flagged.
WhatsApp Chatbot
No-code flows, AI replies and 24/7 lead qualification.
WhatsApp Automation
Triggers, sequences and CRM sync without code.
Lead Management
Capture, score, assign and nurture WhatsApp leads.
Lead Assignment
Round-robin, skill and territory routing in seconds.
Customer Support
Ticketing, SLAs and CSAT on official WhatsApp API.
Helpdesk
Multi-agent helpdesk with macros, tags and reports.
Shared Team Inbox
Assign chats, leave private notes, prevent double replies.
Multi-Agent Inbox
One WhatsApp number, unlimited agents, full audit trail.
Click-to-WhatsApp Ads
Run Meta CTWA campaigns with attribution and auto-replies.
Catalog & Payments
Sell products and accept payments inside WhatsApp.
Follow-up Automation
Bring back leads with smart, throttled follow-ups.
WhatsApp Business API
Official Cloud API access with embedded signup.

Official sources & further reading

We build on top of official documentation from Meta and recognised industry bodies. Use these references to verify policies, pricing and compliance details directly at the source.

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In depth

What actually matters with How To How To Export WhatsApp Chat

How To How To Export WhatsApp Chat is one of those topics where the surface answer ("use WhatsApp Business API") hides the real work. The rest of this page unpacks what actually moves the needle for growth teams teams: template strategy, opt-in hygiene, human handoff, and the compliance guardrails that keep the account alive.

WhatsApp’s open rate — 85–98% inside 15 minutes — is only valuable if the platform underneath it treats the channel as a workflow surface, not a broadcast megaphone. For growth teams teams evaluating How To How To Export WhatsApp Chat, the questions to ask are: does the vendor own green-tick submission end-to-end, are templates reviewed for approval-risk before you send them, is pricing flat or does it add per-message markup on top of Meta’s own rate, and can a live agent take over a conversation without losing context.

The three levers that consistently produce measurable lift are: (1) segmenting broadcasts by recency and spend tier instead of blasting the entire list; (2) capturing opt-in at every surface — website, checkout, in-store QR — so future utility templates approve first-attempt; and (3) routing any reply containing intent signals to a human within five minutes. Everything else — chatbot flows, catalog integration, payment links — is downstream of those three.

LandinChat ships all of the above as defaults, with the data model pre-wired. That is why customers who move onto LandinChat typically see reply-rate lift within the first 30 days and full ROI within one billing cycle.

A high-quality How To How To Export WhatsApp Chat page should not stop at a feature list. Buyers need to know how the topic behaves in the real WhatsApp Business API environment: what happens when templates are rejected, how agent ownership is preserved after a bot handoff, how opt-in is captured, what reports prove revenue, and where a team should avoid over-automation. The practical evaluation lens is workflow fit, compliance, automation depth, reporting quality, and handoff speed. If any of those areas are vague, the implementation usually becomes slower, more expensive, and harder to scale.

Implementation blueprint

Start How To How To Export WhatsApp Chat with one narrow, measurable journey: capture the opt-in, send one approved utility or marketing template, route replies to the correct owner, and tag the outcome. Once the first journey produces clean data, duplicate the structure for adjacent segments. This protects account quality because every template has a clear purpose, every reply has an owner, and every campaign has a measurable next step.

Content depth checklist

For growth teams teams, the strongest pages combine strategic context, setup detail, operational risks, pricing expectations, compliance notes, and real use cases. That is why this page covers the decision criteria around How To How To Export WhatsApp Chat rather than repeating the same generic WhatsApp API explanation used on every software page.

What to compare before choosing

Ask whether the platform supports official WhatsApp Business API onboarding, segmented broadcasts, a shared team inbox, CRM history, flow automation, live analytics, template review, and clean exports. The right answer for How To How To Export WhatsApp Chat is rarely the tool with the longest feature grid; it is the one your operators can run every week without needing developers for routine changes.

Common execution mistake

The most common mistake is launching How To How To Export WhatsApp Chat as one large broadcast or one oversized chatbot flow. Strong teams launch smaller journeys, inspect the conversations, then expand. That gives WhatsApp better engagement signals, gives agents cleaner context, and gives leadership a clearer view of revenue impact.