PCI + GDPR WhatsApp for travel
A practical compliance guide for agencies handling passports, payments, traveller PII and visa documents over WhatsApp.
- PCI-safe payment links
- GDPR + DPDP
- Document controls
- Consent capture
Key things to know
E2EE
Meta Business API.
PCI payment links
Razorpay / Stripe handle card data.
Doc access controls
RBAC for passport scans.
Consent capture
Built-in opt-in template.
People also ask
Q.Can we take cards in chat?
No — and we won't let you. Use PCI-safe payment links from Razorpay / Stripe.
Q.Passport storage?
Yes — encrypted tenant, role-based access.
Q.Right to erasure?
One-click traveller erasure.
Q.Audit export?
CSV or API.
Q.Cross-border?
EU / India / UAE residency configurable.
Q.Card-on-file?
Handled by the payment provider — never in chat.
Travel compliance is passports + payments
A traveller chat carries passport scans, visa proofs, hotel vouchers and sometimes card-on-file requests. Each is personal data under GDPR / DPDP and PII / PCI under their respective regimes.
LandinChat keeps cards out of the chat (PCI-safe payment links) and enforces server-side document controls.
Built for serious growth teams
E2EE
Meta Business API.
PCI payment links
Razorpay / Stripe handle card data.
Doc access controls
RBAC for passport scans.
Consent capture
Built-in opt-in template.
Audit log
Every view / send / export logged.
Residency
India / EU / UAE on request.
Get live in days, not months
- 1
Sign DPA
Standard contract.
- 2
Configure doc-access roles
- 3
Enable audit log
On by default.
- 4
Train agents
15-min SOP.
What teams ship with this
India agencies
DPDP-aligned.
EU agencies
GDPR + EU residency.
UK agencies
UK GDPR.
Gulf agencies
PDPL with regional residency.
Frequently asked questions
Related guides & pages
Compliance shouldn't slow your agents down
Ship workflows that are fast for staff and safe for auditors.