Quotation follow-up on WhatsApp
Auto-nudge clients on quotes with D+1, D+3, D+7 cadence \u2014 with optional discount triggers, BOQ revisions and EMI offers built in.
- 3-touch cadence
- BOQ revision
- Discount triggers
- EMI offer
Key things to know
Quote attached
PDF BOQ in first message.
3-touch cadence
D+1 / D+3 / D+7.
Discount triggers
Auto-trigger at D+5 if no response.
EMI offer
One-tap EMI conversion.
People also ask
Q.Editable cadence?
Yes — change D+1/D+3/D+7 to anything.
Q.EMI integration?
Razorpay / Pine Labs.
Q.BOQ revision?
Inline per-room edits.
Q.Discount triggers?
Threshold or time-based.
Q.Sign-off?
E-signature in WhatsApp.
Q.Pricing?
Included on designer tier.
Most quotes die at D+2 silence
Interior quotes that don't get a structured follow-up close at 12%. Studios that run a 3-touch cadence close at 35%.
This workflow runs the cadence for you — with EMI offers, discount triggers and BOQ revisions baked in.
Built for serious growth teams
Quote attached
PDF BOQ in first message.
3-touch cadence
D+1 / D+3 / D+7.
Discount triggers
Auto-trigger at D+5 if no response.
EMI offer
One-tap EMI conversion.
BOQ revision
Inline revisions per room.
Live chat
Client questions answered in-thread.
Get live in days, not months
- 1
Send quote PDF
- 2
Auto cadence fires
- 3
EMI / discount triggers
- 4
Sign-off via WhatsApp
What teams ship with this
Full-home quotes
Modular kitchen quotes
Renovation quotes
Commercial BOQs
Frequently asked questions
Why Quotation follow-up on WhatsApp is the highest-leverage move for growth teams
WhatsApp is where growth teams customers actually reply. Open rates sit at 85–98% inside 15 minutes versus 18–22% on email and sub-2% on SMS, and the medium is conversational — a customer can ask a follow-up, share a photo, or pay without leaving the thread. That is the entire premise behind quotation follow-up on whatsapp: stop losing the conversation to slow channels and let intent convert while it is warm.
Most growth teams teams treat WhatsApp as a broadcast megaphone. The teams that win treat it as a workflow surface — every notification is also a decision point where the customer can act. The capabilities below are wired to do exactly that: each one collapses a multi-step off-platform detour into a single in-thread reply.
The impact numbers on this page — 3× quote-to-signed, +28% margin via emi, D+3 peak conversion, 0 manual follow-up — are pulled from LandinChat customers running this workflow for at least 90 days. They are directional; your mileage depends on list quality, template approval speed, and how aggressively you route qualified conversations to a live agent.
Each capability, in plain terms
Quote attached
PDF BOQ in first message. In practice this means the growth teams operator running quotation follow-up on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
3-touch cadence
D+1 / D+3 / D+7. In practice this means the growth teams operator running quotation follow-up on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
Discount triggers
Auto-trigger at D+5 if no response. In practice this means the growth teams operator running quotation follow-up on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
EMI offer
One-tap EMI conversion. In practice this means the growth teams operator running quotation follow-up on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
BOQ revision
Inline revisions per room. In practice this means the growth teams operator running quotation follow-up on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
Live chat
Client questions answered in-thread. In practice this means the growth teams operator running quotation follow-up on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
How this actually rolls out
Step 1. Send quote PDF
Send quote PDF is the foundation of the quotation follow-up on whatsapp workflow. On day one, an onboarding specialist walks a growth teams operator through this step live; on subsequent campaigns, the team runs it themselves from the LandinChat console. Expect this step to take between 15 minutes and an afternoon depending on how clean your existing data is.
Step 2. Auto cadence fires
Auto cadence fires is the next unlock of the quotation follow-up on whatsapp workflow. On day one, an onboarding specialist walks a growth teams operator through this step live; on subsequent campaigns, the team runs it themselves from the LandinChat console. Expect this step to take between 15 minutes and an afternoon depending on how clean your existing data is.
Step 3. EMI / discount triggers
EMI / discount triggers is the next unlock of the quotation follow-up on whatsapp workflow. On day one, an onboarding specialist walks a growth teams operator through this step live; on subsequent campaigns, the team runs it themselves from the LandinChat console. Expect this step to take between 15 minutes and an afternoon depending on how clean your existing data is.
Step 4. Sign-off via WhatsApp
Sign-off via WhatsApp is the final lock-in of the quotation follow-up on whatsapp workflow. On day one, an onboarding specialist walks a growth teams operator through this step live; on subsequent campaigns, the team runs it themselves from the LandinChat console. Expect this step to take between 15 minutes and an afternoon depending on how clean your existing data is.
How different teams put this to work
Full-home quotes
Full-home quotes teams deploy quotation follow-up on whatsapp to compress the gap between intent and action. The common failure mode we see is over-templating — sending the same broadcast to every segment. The teams that outperform run at least three variants keyed to recency, spend tier, and language, and they measure reply-rate not open-rate.
Modular kitchen quotes
Modular kitchen quotes teams deploy quotation follow-up on whatsapp to compress the gap between intent and action. The common failure mode we see is over-templating — sending the same broadcast to every segment. The teams that outperform run at least three variants keyed to recency, spend tier, and language, and they measure reply-rate not open-rate.
Renovation quotes
Renovation quotes teams deploy quotation follow-up on whatsapp to compress the gap between intent and action. The common failure mode we see is over-templating — sending the same broadcast to every segment. The teams that outperform run at least three variants keyed to recency, spend tier, and language, and they measure reply-rate not open-rate.
Commercial BOQs
Commercial BOQs teams deploy quotation follow-up on whatsapp to compress the gap between intent and action. The common failure mode we see is over-templating — sending the same broadcast to every segment. The teams that outperform run at least three variants keyed to recency, spend tier, and language, and they measure reply-rate not open-rate.
Buyer’s checklist
- • Official Meta Tech Partner — templates approve faster and account is not at ban risk.
- • Native growth teams data model — no glue-code to import contacts, orders, or bookings.
- • Green-tick support with a clear submission checklist and Meta-side follow-up.
- • Conversation-based pricing that matches WhatsApp’s own billing model, not per-message surcharges.
- • Human handoff with unread routing, so qualified replies never sit in a bot loop.
- • Audit log & role-based access — required for regulated enterprise buyers.
Common pitfalls
- • Broadcasting cold lists — quickest way to a quality-rating downgrade and eventually a template ban.
- • Skipping opt-in capture — makes every future utility template harder to approve.
- • Treating WhatsApp as a one-way channel — the platform penalises accounts with low reply-rate.
- • Running only one template variant — you leave 20–40% of lift on the table.
- • Not routing hot conversations to a human within 5 minutes — kills conversion by up to half.
What to measure after launching quotation follow-up on whatsapp
Week 1 signal
Track template approval time, first-reply latency, delivered-rate, and the first 100 customer replies. For growth teams, the fastest warning sign is not low opens; it is customers replying with confusion because the trigger, offer, or handoff promise was not specific enough.
Month 1 signal
Compare reply quality across Quote attached, 3-touch cadence, Discount triggers, EMI offer. The best-performing growth teams teams keep the highest-intent replies visible to managers, then rewrite templates around real customer language instead of internal terminology.
Scale signal
Once Send quote PDF → Auto cadence fires → EMI / discount triggers → Sign-off via WhatsApp is stable, scale by segment rather than volume. Add new audiences only when opt-in source, template intent, agent ownership, and conversion tracking are all mapped.
Search-quality notes for this workflow
This page is intentionally built around quotation follow-up on whatsapp rather than a generic WhatsApp marketing overview. The content references the actual workflow, the growth teams audience, implementation steps such as Send quote PDF, Auto cadence fires, EMI / discount triggers, Sign-off via WhatsApp, and use cases like Full-home quotes, Modular kitchen quotes, Renovation quotes, Commercial BOQs. That specificity helps buyers, internal teams, and search engines understand why this page deserves to exist separately from broader WhatsApp CRM, broadcast, chatbot, and automation pages.
Related guides & pages
Stop losing quotes to silence
Auto cadence + EMI + BOQ revision \u2014 close 3\u00d7 more.