LandinChat — WhatsApp marketing softwareLandinChat
Workflow

Review collection on WhatsApp

Auto-trigger post-meal review requests on WhatsApp \u2014 route 5-star to Google and 1\u20133 star to private feedback for service recovery.

  • Auto-trigger
  • Google routing
  • Service recovery
  • Sentiment tracking

Key things to know

  • 5-star → Google

  • 1–3 star → private

    Manager alert for recovery.

  • Auto-trigger

    Post-meal or post-delivery.

  • Sentiment dashboard

People also ask

Q.Google integration?

Direct review URL.

Q.Auto-trigger?

Post-meal / post-delivery.

Q.Service recovery?

Manager alerts on 1–3★.

Q.Multi-outlet?

Per-outlet sentiment.

Q.Multi-language?

Yes.

Q.Pricing?

Included on restaurant tier.

Review rate
+0.4
Google rating
85%
5-star → Google
<30s
Diner effort
Overview

The single highest-ROI restaurant workflow

Restaurants that ask via WhatsApp collect 3× more Google reviews than those using QR codes or email.

Smart routing keeps 5-star reviews on Google and channels 1–3 star into private service recovery — protecting your public rating.

Capabilities

Built for serious growth teams

5-star → Google

1–3 star → private

Manager alert for recovery.

Auto-trigger

Post-meal or post-delivery.

Sentiment dashboard

Service recovery

Manager replies in-thread.

Review incentive

Optional next-visit discount.

How it works

Get live in days, not months

  1. 1

    Auto-trigger post-meal

  2. 2

    Smart routing 5★ vs 1–3★

  3. 3

    Service recovery for negatives

  4. 4

    Track sentiment trend

Use cases

What teams ship with this

Fine dining

Casual dining

Cafes

Cloud kitchens

FAQ

Frequently asked questions

Related guides & pages

3\u00d7 more 5-star reviews

Auto-trigger + smart routing \u2014 protect your rating.