Skin treatment follow-up on WhatsApp
A medical-grade follow-up workflow for acne plans, eczema flares, post-laser care and biopsy results \u2014 captures progress photos and flags issues to the doctor.
- Day-1 / day-7 / day-30
- Photo check-in
- Doctor escalation
- Multi-language
Key things to know
Photo check-in
Day-1, day-7, day-30 progress photo capture.
Escalation
Concerning replies route to the on-call doctor.
Plan delivery
PDF plan + product list in-chat.
Prescription refill
One-tap refill request.
People also ask
Q.Is photo follow-up HIPAA-safe?
Yes — see our compliance guide.
Q.Does it integrate with EMR?
Yes — photos and replies push to the chart.
Q.Can patients message after hours?
Yes — bot handles urgency triage outside hours.
Q.Will patients send photos?
80% do — far above email rates.
Q.Can I bill follow-up consults?
Some clinics do; many offer it as a loyalty driver.
Q.Multi-language?
Yes.
Why text follow-up beats phone follow-up
Phone calls miss 7 out of 10 patients. WhatsApp follow-ups are opened by 9 in 10 — and patients reply with photos showing actual progress.
That gives the doctor a real signal of how the plan is working, and lets them intervene before a flare or a complication escalates.
Built for serious growth teams
Photo check-in
Day-1, day-7, day-30 progress photo capture.
Escalation
Concerning replies route to the on-call doctor.
Plan delivery
PDF plan + product list in-chat.
Prescription refill
One-tap refill request.
Free-text replies
Patient can ask follow-up questions any time.
Multi-language
Patient-friendly regional language.
Get live in days, not months
- 1
Pick the plan template
Per condition.
- 2
Set photo cadence
Default day-1 / day-7 / day-30.
- 3
Configure escalation
Keywords + photo flags.
- 4
Go live
What teams ship with this
Acne plans
12-week cadence with monthly photos.
Eczema
Flare check-ins + emergency escalation.
Post-laser
Day-1 / day-7 / day-30 healing photos.
Biopsy results
Secure delivery + next-step booking.
Frequently asked questions
Related guides & pages
Make follow-up the easiest part of your practice
Photo-based follow-up that doctors actually have time to read.