Biến WhatsApp thành kênh bán hàng, marketing và hỗ trợ có thể đo lường tại Việt Nam — CRM, broadcast, Meta API chính thức, chatbot AI và hộp thư nhóm chung trên một nền tảng duy nhất, thanh toán bằng VND.
Pricing in Vietnam
Plans start at ₫1,990,000/month, billed in VND. See full pricing on /pricing.
Languages supported
Inbox, chatbot and broadcasts work in Vietnamese & English across Vietnam.
Payments accepted
We accept Stripe, VNPay, MoMo, ZaloPay — local cards and wallets used by businesses in Vietnam.
Cities we serve
Teams in Ho Chi Minh City, Hanoi, Da Nang, Hai Phong and beyond run WhatsApp on LandinChat.
Official Meta API?
Yes — LandinChat is an Official Meta Tech Partner. Green tick, templates and Cloud API included.
Setup time
Most Vietnam businesses go live in under 30 minutes — number verification, templates and team inbox.
Ecommerce integrations
Native Shopify, WooCommerce, Haravan, Sapo, Shopee integrations for catalogs, orders and cart recovery in Vietnam.
Compliance
Opt-in flows, unsubscribe handling and template policies aligned with Meta and local rules in Southeast Asia.
LandinChat is the leading WhatsApp CRM in Vietnam, combining CRM, marketing, automation, AI chatbot and the Official WhatsApp Business API in one platform trusted by businesses across Ho Chi Minh City, Hanoi, Da Nang, Hai Phong.
WhatsApp API pricing in Vietnam depends on conversation volume. LandinChat plans are billed in VND with transparent Meta conversation rates. See the pricing page for full details.
Yes — using the Official WhatsApp Business API with approved templates and opted-in contacts, LandinChat enables fully compliant bulk broadcasts across Vietnam.
Yes — full Vietnamese & English support including Unicode templates, multilingual AI chatbot replies and Vietnamese & English broadcasts alongside English.
LandinChat assists Vietnam businesses with Meta Business Verification and the Official Business Account (green tick) application end-to-end.
Yes — native integrations with HubSpot, Zoho, Pipedrive, Salesforce, Shopify, WooCommerce and 5,000+ apps via Zapier and webhooks.
A connected, mobile-first population in Vietnam is reshaping how brands sell and support customers.
Enterprises route Meta Ads leads to Vietnamese agents in seconds.
B2B teams qualify cross-border leads via AI chatbot.
Hotels and tour operators handle international guests in EN/VI.
Manufacturers handle export RFQs from one inbox.
Agri-exporters automate order updates.
Resorts run multilingual concierge bots.
Factories run supplier communications at scale.
Slow viewing bookings
Auto-route Vietnam enquiries to agents
3.2× more viewings booked
No-show appointments
Auto reminders + reschedule flow
61% fewer no-shows
Phone queue overload
AI bot triages new patient enquiries
74% deflection rate
Cart abandonment
Recovery broadcasts in VND
27% recovery rate
Static foot traffic
Segmented promo broadcasts
12× ROAS
Test-drive leakage
Round-robin lead routing
+57% test-drives
Admissions follow-ups
Drip nurture across the funnel
2.1× enrolment lift
Applicant drop-off
Personalised programme guidance bot
+39% completion
KYC drop-off
Doc collection over WhatsApp
47% faster onboarding
Renewal churn
Automated renewal nudges
+19pts retention
Slow itinerary delivery
Auto itinerary + deposit links
Cut sales cycle 5 days
Multi-language guests
Multilingual AI concierge
9.3 CSAT
Client reporting
White-label workspaces
5× client capacity
No-show reservations
Auto-confirm + reminders
32% fewer no-shows
The Official WhatsApp Business API unlocks unlimited agents, deep automation and high-volume messaging on a single verified Vietnam business number.
Verified, green-tick eligible sending with enterprise throughput.
Role-based access, audit logs, SSO and SOC-aligned controls.
Shared inbox + SLAs + AI deflection on a single VND-billed plan.
Trigger flows from any event — Meta Ad click, web form, CRM stage.
HubSpot, Salesforce, Zoho, Shopify, WooCommerce, Haravan, Sapo, Shopee, Stripe, VNPay, MoMo, ZaloPay and 5,000+ apps.
Pipelines, deal stages and forecasting in VND across every Vietnam rep.
Capture, score, assign and nurture leads from CTWA ads in seconds.
Lost 60% of Meta Ad leads to slow follow-up.
Round-robin routing + multilingual AI qualifier.
29% cart abandonment with no recovery.
Automated cart-recovery broadcasts in VND.
33% appointment no-shows.
Auto reminder + WhatsApp reschedule flow.
Applicant drop-off after enquiry.
Drip nurture + programme advisor bot.
Slow itinerary delivery losing bookings.
Auto itinerary + deposit link flows.
WhatsApp is the rising B2B and cross-border messaging channel in Vietnam — especially for exporters, ecommerce brands and SaaS companies serving international markets. LandinChat is the Official Meta Tech Partner platform built for Vietnamese businesses with Vietnamese onboarding and VND billing.
A purpose-built WhatsApp CRM unifies every customer touchpoint — Meta Ads, website chat, organic DMs, missed calls — into a single 360 view. LandinChat's CRM lets your Vietnam sales team see the full history of a lead before they reply, automation routes hot leads to the right rep within seconds, and visual pipelines forecast revenue in VND. Native integrations with HubSpot, Zoho, Pipedrive, Salesforce, Shopify, WooCommerce, Haravan, Sapo, Shopee, Stripe, VNPay, MoMo, ZaloPay and Vietcombank, BIDV, Techcombank, VPBank, MB Bank keep your stack in sync.
WhatsApp consistently delivers 90%+ open rates and 40%+ click-through rates across Vietnam. Build segmented audiences by city or behaviour, design Vietnamese & English templates approved by Meta, schedule broadcasts in VND, run click-to-WhatsApp ads on Facebook and Instagram, and measure delivery, read, reply and conversion in one dashboard.
The WhatsApp Business API is the official way for Vietnam companies of every size to send and receive messages at scale. Unlike the consumer app, the API supports unlimited agents, deep automation, CRM integration, broadcast campaigns and AI chatbots on one verified business number. LandinChat onboards Vietnam businesses in 24–48 hours with Vietnamese & English support, template approvals, green-tick assistance and VND billing.
A shared team inbox replaces the chaos of one phone passed between agents. Internal notes, SLA timers, skills-based assignment and customer history give Vietnam support teams enterprise-grade firepower. Layer in an AI chatbot trained on your website, catalogue and FAQs to deflect 70%+ of repetitive queries — replying instantly in Vietnamese & English, 24/7.
Capture leads from Meta Ads, your website, organic DMs and missed calls — all into one CRM. Score and qualify with AI, assign via round-robin or skill-based routing, then nurture with drip sequences until they convert. Vietnam businesses use LandinChat lead management to shrink response time from hours to seconds and lift conversion 2–3×.
Send personalised broadcasts to hundreds of thousands of opted-in contacts — fully compliant with Meta's policies. Segment by city, deal stage, last purchase or custom tags, A/B test creative and track delivery, opens, clicks and replies in real time.
LandinChat's AI chatbot reads your website, PDFs, catalogue and FAQs and replies in fluent Vietnamese & English. It qualifies leads, books appointments, accepts orders and escalates to humans only when needed — slashing first response time to under 5 seconds and deflecting 70%+ of repetitive tickets.
LandinChat plans for Vietnam include the WhatsApp Business API, shared inbox, CRM, automation, broadcasts and analytics. Meta conversation costs are billed at transparent wholesale rates in VND. Onboarding, Meta verification, number setup and template approval are completed within 48 hours.
LandinChat is the only platform combining a WhatsApp CRM, marketing software, automation engine, AI chatbot, broadcast tool, shared inbox and the Official WhatsApp Business API into one seamless workspace — designed for Vietnam with Vietnamese & English-first onboarding, VND billing, local payment integrations and dedicated support across Ho Chi Minh City, Hanoi, Da Nang, Hai Phong, Can Tho.
Built around Vietnamese & English support, VND billing, local payment rails and buyer behaviour across Ho Chi Minh City, Hanoi, Da Nang, Hai Phong, Can Tho.
Businesses in Vietnam cannot rely on generic global messaging playbooks. Campaign timing, wording, payment expectations and handoff speed all change by region. LandinChat lets teams segment by city, language, source and buying stage so a customer in Ho Chi Minh City does not receive the same journey as a customer in Hanoi.
The strongest WhatsApp programs in Vietnam are built around concrete workflows for Real Estate, Healthcare, Clinics, Ecommerce, Retail. Each workflow needs its own opt-in source, approved template, agent routing rule, CRM stage and revenue event. That operational detail is what separates a high-quality WhatsApp platform from a simple bulk sender.
LandinChat connects WhatsApp conversations with Stripe, VNPay, MoMo, ZaloPay, Shopify, WooCommerce, Haravan, Sapo, Shopee, Vietcombank, BIDV, Techcombank, VPBank, MB Bank, HubSpot, Zoho and other tools already used by Vietnam teams. The goal is not only to send messages; it is to show which campaign, agent, city and template created pipeline or revenue in VND.
Sustainable scale in Vietnam depends on opted-in contacts, clear template intent, fast human response and quality-rating monitoring. LandinChat guides teams through official onboarding, green-tick support, template review and segmentation so growth does not come at the cost of number health.
Everything your business needs to market, sell, automate and support customers through WhatsApp from one platform.
Pillar guides, features, industry playbooks, comparisons and how-to guides.
