WhatsApp chatbot for dermatology clinics
A photo-aware bot that triages skin and hair enquiries, books the right doctor and only escalates the cases that need a human \u2014 handles 70% of inbound chat on autopilot.
- Photo intake
- Doctor escalation
- Multi-language
- Service routing
Key things to know
Photo intake
Patient sends a photo; bot tags concern (acne, mole, hair-fall, post-op).
Urgency router
Suspected emergency? Bot pings on-call doctor instantly.
Doctor routing
Picks the right derm + device based on the concern.
Multi-language
Hindi, Tamil, Telugu, Marathi, Arabic, English.
People also ask
Q.Does the bot diagnose?
No — it triages and routes. Diagnosis happens with a doctor.
Q.Is it AI or rule-based?
Hybrid. Rules for routing, optional AI for free-text intake.
Q.Can patients always reach a human?
Yes — every flow has a 'talk to staff' option.
Q.Will it work in regional languages?
Yes — Hindi, Tamil, Telugu, Marathi, Arabic, English.
Q.Does it integrate with my EMR?
Yes — push qualified leads as appointment requests via API.
Q.How long to launch?
Most clinics go live in 48 hours.
What a dermatology chatbot actually does
It is not a magic diagnostic. It is a smart front desk that captures the patient's concern, accepts a photo if relevant, qualifies urgency, books the right doctor on the right device, and only escalates to a human when needed.
That cuts staff load while keeping the patient experience warm — every conversation feels like a human reply because the doctor takes over at the right moment.
Built for serious growth teams
Photo intake
Patient sends a photo; bot tags concern (acne, mole, hair-fall, post-op).
Urgency router
Suspected emergency? Bot pings on-call doctor instantly.
Doctor routing
Picks the right derm + device based on the concern.
Multi-language
Hindi, Tamil, Telugu, Marathi, Arabic, English.
Handoff
Smooth doctor handoff with full chat history.
Analytics
See concern distribution, conversion to booking, drop-offs.
Get live in days, not months
- 1
Map your services
Bot needs to know which doctor handles what.
- 2
Build intake flow
Drag-and-drop in LandinChat.
- 3
Set escalation rules
When to ping a human.
- 4
Go live
Most clinics ship in 2 days.
What teams ship with this
Acne enquiries
Routes to acne specialist, sends plan brochure.
Mole / cancer check
Flags urgency, books soonest dermoscopy slot.
Hair-fall
Routes to trichologist + PRP/transplant brochure.
Aesthetic
Sends Botox / filler / laser brochure + consult slot.
Frequently asked questions
Related guides & pages
Stop drowning in 'doctor please check this photo' DMs
Ship a triage bot that takes 70% of the load off your front desk.