WhatsApp CRM for Mumbai clinics
Book appointments across Andheri, Bandra and Thane, cut no-shows with auto-reminders, share lab reports and run recall campaigns — built for Mumbai clinics, polyclinics and specialist chambers.
- 🇮🇳 Built for Mumbai clinics
- Official Meta Tech Partner
- Green tick assistance
- Live in 24–72 hours
Key things to know
Appointment booking
Slot picker by doctor and Andheri/Bandra/Thane branch — instant confirmation in chat.
No-show reminders
24h and 2h pre-appointment reminders with reschedule / cancel buttons.
Lab report delivery
Auto-send pathology and imaging reports as encrypted PDF when ready.
Recall campaigns
6/12-month recall for dental cleanings, eye check-ups, derm follow-ups by speciality.
People also ask
Q.Is patient messaging DPDP-compliant?
Yes. First-message consent capture, role-based access, audit logs and data-minimisation are built in — aligned with India's DPDP Act for healthcare PHI.
Q.Does this integrate with Practo Ray, Halemind or Cliniify?
Yes — webhook and API integrations with all major Indian EMR / PMS systems. Appointments, reports and invoices sync to WhatsApp automatically.
Q.How fast can a Mumbai clinic go live?
Most clinics are live in 48–72 hours: WhatsApp Business API, display name, first templates and EMR connection.
Q.Do you help with the green tick?
Yes. As an Official Meta Tech Partner we run the green tick submission, eligibility pre-audit and unlimited resubmissions end-to-end.
Q.How much do no-shows actually drop?
Mumbai clinics typically see no-shows drop from 18–28% to 4–7% within 30 days with the two-step (24h + 2h) reminder flow.
Q.Can patients pay consultation fees in chat?
Yes — Razorpay, PayU or Cashfree UPI links. GST-compliant payment receipt fires automatically on success.
Why Mumbai clinics run patient engagement on WhatsApp
Mumbai clinics lose 18–28% of slots to no-shows. A two-step WhatsApp reminder (24h + 2h) cuts that to single digits and protects RM-per-slot revenue.
Patients prefer chat over IVR for booking, rescheduling and getting reports — front-desk teams already use personal WhatsApp to handle it. A managed solution stops PHI from leaking into personal phones.
LandinChat is an Official Meta Tech Partner with a healthcare playbook tuned for Mumbai: DPDP-aligned consent capture, role-based access for front desk and doctors, EMR/PMS integration (Practo Ray, Halemind, Cliniify) and Razorpay UPI payment links.
Built for serious growth teams
Appointment booking
Slot picker by doctor and Andheri/Bandra/Thane branch — instant confirmation in chat.
No-show reminders
24h and 2h pre-appointment reminders with reschedule / cancel buttons.
Lab report delivery
Auto-send pathology and imaging reports as encrypted PDF when ready.
Recall campaigns
6/12-month recall for dental cleanings, eye check-ups, derm follow-ups by speciality.
DPDP-aligned consent
First-message consent capture, audit log and role-based access — front desk vs doctor.
UPI consultations
Razorpay / PayU UPI link in chat. GST-compliant receipt fires on payment success.
Get live in days, not months
- 1
Connect WhatsApp + EMR
Bring your number. Connect Practo Ray, Halemind, Cliniify or your EMR via webhook.
- 2
Get the green tick
We submit your Mumbai clinic brand for the official badge through our Meta Tech Partner channel.
- 3
Import patient list
Bulk import opted-in patients from your EMR / appointment system — segmented by speciality and last visit.
- 4
Launch booking + reminder flows
Enable appointment booking, no-show reminders, report delivery and recalls in under a day.
- 5
Measure no-show drop
Track no-show %, recall response, RM-per-slot and patient NPS in the dashboard.
LandinChat vs Wati for Mumbai clinics
| Capability | LandinChat | Wati |
|---|---|---|
| Meta Tech Partner | Yes — official | Reseller / BSP |
| Green tick service | Done-for-you | DIY / extra fee |
| clinics-specific templates | Pre-built library | Build from scratch |
| India billing & currency | ₹ + local invoicing | Often USD only |
| Multi-agent shared inbox | Unlimited seats | Per-seat pricing |
| Pricing model | Flat plan + Meta cost | Per-message markup |
What teams ship with this
Dental clinics in Andheri & Borivali
Cleaning recalls, root-canal follow-ups and treatment-plan EMI links.
Dermatology & aesthetics in Bandra
Course-based treatment reminders, before/after consent and product reorder.
Pediatrics in Powai & Thane
Vaccination reminders, growth-chart updates and seasonal-illness broadcasts.
Diagnostic labs
Home-collection slot booking, fasting reminders and report-ready alerts.
Eye-care chains
Annual check-up recalls, lens-reorder nudges and glasses-ready notifications.
Polyclinics & speciality chambers
Multi-doctor scheduling, branch-wise routing and front-desk handoff to consult.
Frequently asked questions
Ready to grow your Mumbai clinics business on WhatsApp?
Talk to a LandinChat India specialist about onboarding, green tick and clinics-specific templates.