WhatsApp CRM for Mumbai jewellers
Send daily gold + silver rates, run festival broadcasts for Akshaya Tritiya, Dhanteras and wedding season, capture custom design enquiries and handle VIP private viewings from Zaveri Bazaar to Bandra — all from one inbox.
- 🇮🇳 Built for Mumbai jewellery
- Official Meta Tech Partner
- Green tick assistance
- Live in 24–72 hours
Key things to know
Daily rate broadcasts
Auto-send 22K / 18K gold and silver rates every morning to opted-in segments. Includes festival pricing.
Festival pre-booking flows
Akshaya Tritiya, Dhanteras and wedding-season pre-bookings with UPI advance and hold-period management.
Private viewing scheduler
VIP customers book in-store appointments via WhatsApp Flow with stylist allocation and chai pre-order.
Geo-segmented campaigns
Filter Mumbai contacts by Bandra / Zaveri Bazaar / BKC / Powai for showroom-level relevance.
People also ask
Q.Can we auto-send daily gold rates on WhatsApp?
Yes. We pull from your ERP or rate provider and trigger a Meta-approved utility template at a scheduled time each morning, segmented by customer tier.
Q.Does this work with Logic ERP, GoldVision or Suvidha?
Yes. We integrate with all major jewellery ERPs via webhook or API. Bookings, advances and invoices sync into WhatsApp automatically.
Q.How fast can a Mumbai jeweller go live?
Most showrooms are live in 48–72 hours: WhatsApp Business API, display name, first templates and ERP connection.
Q.Do you help with the green tick?
Yes. As an Official Meta Tech Partner we handle the green tick submission, eligibility pre-audit and unlimited resubmissions end-to-end.
Q.Is this compliant for high-value KYC under PMLA?
Yes. We store consent, ID proof uploads and transaction history with audit logs aligned to PMLA reporting requirements.
Q.Can customers pay booking advances inside WhatsApp?
Yes — Razorpay, PayU, Cashfree or Paytm UPI. GST-compliant invoice with HSN code fires automatically on payment.
Why Mumbai jewellers are moving CRM to WhatsApp
Mumbai jewellery is a high-trust, high-AOV category — a single bridal set can be ₹5–50 lakh. Buyers expect daily rate updates, private viewings, hallmark certificates and personalised consultations. None of that fits in an SMS or email.
From Zaveri Bazaar bullion traders to Bandra designer boutiques and Tanishq / Kalyan / Malabar chain showrooms, WhatsApp is now the primary channel for rate broadcasts, festival pre-bookings and VIP loyalty.
LandinChat is an Official Meta Tech Partner with a jewellery-tuned playbook: green tick verification, INR billing with GST, integrations with ERP / loyalty systems (Logic ERP, GoldVision, Suvidha), templates for Akshaya Tritiya / Dhanteras / wedding-season and Razorpay UPI advance collection.
Built for serious growth teams
Daily rate broadcasts
Auto-send 22K / 18K gold and silver rates every morning to opted-in segments. Includes festival pricing.
Festival pre-booking flows
Akshaya Tritiya, Dhanteras and wedding-season pre-bookings with UPI advance and hold-period management.
Private viewing scheduler
VIP customers book in-store appointments via WhatsApp Flow with stylist allocation and chai pre-order.
Geo-segmented campaigns
Filter Mumbai contacts by Bandra / Zaveri Bazaar / BKC / Powai for showroom-level relevance.
Hallmark + certificate delivery
Send BIS hallmark, IGI / GIA certificates and warranty PDFs in chat. Searchable forever.
UPI advances & GST invoices
Collect 10% booking advances via Razorpay. GST invoice with HSN code fires automatically.
Get live in days, not months
- 1
Connect WhatsApp + ERP
Bring your number. Connect Logic ERP / GoldVision / Suvidha / custom POS via webhook in minutes.
- 2
Get the green tick
We submit your Mumbai jewellery brand for the official badge through our Meta Tech Partner channel.
- 3
Import customer list
Bulk import opted-in customers from ERP, loyalty cards and bridal-registry book — segmented by lifetime value.
- 4
Launch rates + festival flows
Enable daily rate broadcast, festival pre-booking, private viewing and certificate delivery in under a day.
- 5
Measure repeat AOV
Track repeat-purchase rate, festival campaign revenue and VIP appointment-to-sale conversion in the dashboard.
LandinChat vs AiSensy for Mumbai jewellery
| Capability | LandinChat | AiSensy |
|---|---|---|
| Meta Tech Partner | Yes — official | Reseller / BSP |
| Green tick service | Done-for-you | DIY / extra fee |
| jewellery-specific templates | Pre-built library | Build from scratch |
| India billing & currency | ₹ + local invoicing | Often USD only |
| Multi-agent shared inbox | Unlimited seats | Per-seat pricing |
| Pricing model | Flat plan + Meta cost | Per-message markup |
What teams ship with this
Bullion traders (Zaveri Bazaar)
Daily rate broadcasts to wholesalers and HNI buyers with one-tap rate confirmation.
Bridal jewellery showrooms
Bridal pre-booking 90 days out, design consultations and trousseau planning.
Designer boutiques (Bandra/BKC)
Custom design quotes via WhatsApp Flow, mood-board sharing and atelier appointments.
Chain showrooms
Tanishq / Kalyan / Malabar style multi-outlet campaigns with showroom-level attribution.
Diamond & solitaire specialists
GIA / IGI certificate delivery, 4Cs education in Hindi/English and high-value KYC capture.
Online jewellery brands
Try-at-home requests, video consultations, secure shipping updates and post-delivery reviews.
Frequently asked questions
Ready to grow your Mumbai jewellery business on WhatsApp?
Talk to a LandinChat India specialist about onboarding, green tick and jewellery-specific templates.