WhatsApp for EV dealers
Answer real-world range, charging-time and battery-warranty questions in seconds. Book home-charger installs, collect FAME-II + state subsidy docs, schedule OTA updates and run battery-health-aware service — built for Ola, Ather, Tata.ev, MG, BYD and Mahindra BE outlets.
- Range + charging FAQ bot
- Home-install Flow
- State subsidy paperwork
- OTA notifications
Key things to know
Range + charging FAQ bot
Pulls from your model spec sheet; quotes ARAI + real-world range with sources.
Home-charger install Flow
Address, board, sanctioned load, parking type → install partner booking in 24 hours.
State subsidy paperwork
Per-state checklist (MH, DL, TN, GJ, KA) — upload, validate, status track in chat.
Real-world test ride
Pre-planned routes (highway / city / hill) so the buyer sees range under real conditions.
People also ask
Q.Why do EV dealerships need a WhatsApp playbook of their own?
EV buyers have a completely different question set: real-world range, charging time, home-install feasibility, FAME-II / state subsidy paperwork, battery warranty and OTA-update behaviour. A petrol-car flow misses 80% of these. Dedicated EV flows answer all of them with cited sources.
Q.Can buyers book a home charger install on WhatsApp?
Yes — a Flow collects address, electricity board, sanctioned load and parking type; the install partner gets the lead with full context and books a site visit in 24 hours.
Q.How do I handle FAME-II / state subsidy paperwork?
Pre-built document checklist per state (Maharashtra, Delhi, Tamil Nadu, Gujarat, etc.) — buyer uploads each doc inside chat; subsidy team validates and pings status back into the same thread.
Q.What about test-ride routes that show real range?
Test-ride Flow includes pre-planned routes (highway, city, hill) so the buyer experiences range in real conditions — booking confirmation includes the route map.
Q.Can I send OTA-update notifications via WhatsApp?
Yes — UTILITY templates announce new firmware, link to changelog, and offer install scheduling. Ola, Ather and Tata.ev partners run this in 2026.
Q.Does the service flow differ for EVs?
Yes — service is annual (not 3-monthly), battery-health checks replace oil changes, and high-voltage safety means the bot must escalate to a certified technician for specific symptoms.
EV buyers ask different questions — answer them like an EV brand
An EV buyer's top 5 questions are nothing like a petrol-car buyer's: real-world range on highway vs city, how long does the home charger take, will my apartment sanction the load, what does FAME-II + state subsidy net the on-road price down to, and how does battery warranty work after 5 years.
LandinChat ships a dedicated EV knowledge base wired into the chatbot — answers are sourced from your own brochure plus published OEM data, and every answer includes a 'book a real-world test ride on this route' CTA.
Built for serious growth teams
Range + charging FAQ bot
Pulls from your model spec sheet; quotes ARAI + real-world range with sources.
Home-charger install Flow
Address, board, sanctioned load, parking type → install partner booking in 24 hours.
State subsidy paperwork
Per-state checklist (MH, DL, TN, GJ, KA) — upload, validate, status track in chat.
Real-world test ride
Pre-planned routes (highway / city / hill) so the buyer sees range under real conditions.
Battery-health-aware service
Annual service cadence + battery-health check; escalate HV symptoms to certified tech.
TCO calculator
Buyer enters daily km + fuel price; bot returns 5-year TCO vs petrol-equivalent.
Get live in days, not months
- 1
Load model spec sheet
Range, charging-time, battery-warranty data feeds the bot.
- 2
Map state subsidy checklists
Per-state doc requirements drive the upload Flow.
- 3
Connect install partner
Charger-install lead routes to your local electrician partner with full context.
- 4
Launch CTWA ads on subsidy savings
Per-state ads quoting net on-road price after subsidy.
What teams ship with this
Two-wheeler EV (Ola, Ather, TVS iQube)
Range + charging FAQ, FAME-II subsidy, accessory + helmet upsell.
Passenger EV (Tata.ev, MG, BYD, Mahindra BE)
Real-world test ride, charger install, state subsidy, OTA updates.
Commercial EV (Tata Ace EV, Switch IeV)
Fleet TCO calculator, charging-infra planning, route + range pilot.
Charging-infra dealer
Site-survey booking, AC/DC fast-charger pricing, AMC + uptime monitoring.
Frequently asked questions
Related guides & pages
Run an EV-first dealership on WhatsApp
LandinChat ships EV-specific range FAQs, home-charger install flows and state subsidy paperwork — live within a single onboarding week.