Workflow
Custom orders on WhatsApp
Spec capture, drawing approval, fabric / wood selection, milestone updates and final dispatch confirmation \u2014 turn 6-week custom orders into a single thread.
- Spec capture
- Drawing approval
- Milestones
- Dispatch confirm
Key things to know
Spec capture
Drawing approval
E-sign.
Fabric / wood select
Milestone updates
People also ask
Q.E-signature?
Yes.
Q.CAD / drawing format?
Image / PDF.
Q.Multi-language?
Yes.
Q.Milestone customisation?
Per-SKU.
Q.CRM sync?
Yes.
Q.Pricing?
See /pricing.
-40%
Customer chase time
+0.6
CSAT lift
85%
Read rate
3×
Reorder rate
Overview
Custom orders fail when the thread breaks
A custom bedroom set takes 4–8 weeks. In that window 60% of customer anxiety is 'where is my order?'
WhatsApp milestone updates + drawing approval keep the customer informed and the thread closed.
Capabilities
Built for serious growth teams
Spec capture
Drawing approval
E-sign.
Fabric / wood select
Milestone updates
Dispatch confirm
Final invoice
How it works
Get live in days, not months
- 1
Spec capture in chat
- 2
Drawing + fabric approval
- 3
Milestone updates auto
- 4
Dispatch + delivery confirm
Use cases
What teams ship with this
Custom sofa
Built-in wardrobe
Modular kitchen
Office bulk
FAQ
Frequently asked questions
Related guides & pages
6 weeks of anxiety, one calm thread
Spec, approval, milestones, dispatch \u2014 all on WhatsApp.