Delivery & install on WhatsApp
Slot booking, installer assignment, OFD alert, install confirmation and post-install review \u2014 zero WISMO, zero install disputes.
- Slot booking
- Installer assign
- OFD alert
- Install confirm
Key things to know
Slot booking
Installer assign
OFD alert
Install confirm
Photo proof.
People also ask
Q.Carrier integration?
Most popular.
Q.Photo capture?
Native.
Q.Damage flow?
Auto-escalate.
Q.Multi-language?
Yes.
Q.CRM sync?
Yes.
Q.Pricing?
See /pricing.
A bad delivery kills referrals
Furniture delivery is high-stakes — wrong slot, wrong installer, damaged piece, no photo-proof.
WhatsApp slot + installer + install-confirm with photo turns delivery into the highest-NPS moment.
Built for serious growth teams
Slot booking
Installer assign
OFD alert
Install confirm
Photo proof.
Post-install review
Damage capture
Get live in days, not months
- 1
Order ready → slot picker
- 2
Installer assigned
- 3
OFD alert with ETA
- 4
Install photo + review
What teams ship with this
Sofa delivery
Bedroom set
Modular kitchen install
Office bulk
Frequently asked questions
Why Delivery & install on WhatsApp is the highest-leverage move for growth teams
WhatsApp is where growth teams customers actually reply. Open rates sit at 85–98% inside 15 minutes versus 18–22% on email and sub-2% on SMS, and the medium is conversational — a customer can ask a follow-up, share a photo, or pay without leaving the thread. That is the entire premise behind delivery & install on whatsapp: stop losing the conversation to slow channels and let intent convert while it is warm.
Most growth teams teams treat WhatsApp as a broadcast megaphone. The teams that win treat it as a workflow surface — every notification is also a decision point where the customer can act. The capabilities below are wired to do exactly that: each one collapses a multi-step off-platform detour into a single in-thread reply.
The impact numbers on this page — -80% wismo calls, +0.5 nps lift, 85% read rate, 0 install disputes — are pulled from LandinChat customers running this workflow for at least 90 days. They are directional; your mileage depends on list quality, template approval speed, and how aggressively you route qualified conversations to a live agent.
Each capability, in plain terms
Slot booking
Slot booking is delivered as a native LandinChat module — no external plug-ins, no separate dashboard. It ships pre-wired to the growth teams data model, so the first working version is minutes of setup, not a sprint. You can override defaults per campaign, per agent, or per customer segment. In practice this means the growth teams operator running delivery & install on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
Installer assign
Installer assign is delivered as a native LandinChat module — no external plug-ins, no separate dashboard. It ships pre-wired to the growth teams data model, so the first working version is minutes of setup, not a sprint. You can override defaults per campaign, per agent, or per customer segment. In practice this means the growth teams operator running delivery & install on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
OFD alert
OFD alert is delivered as a native LandinChat module — no external plug-ins, no separate dashboard. It ships pre-wired to the growth teams data model, so the first working version is minutes of setup, not a sprint. You can override defaults per campaign, per agent, or per customer segment. In practice this means the growth teams operator running delivery & install on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
Install confirm
Photo proof. In practice this means the growth teams operator running delivery & install on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
Post-install review
Post-install review is delivered as a native LandinChat module — no external plug-ins, no separate dashboard. It ships pre-wired to the growth teams data model, so the first working version is minutes of setup, not a sprint. You can override defaults per campaign, per agent, or per customer segment. In practice this means the growth teams operator running delivery & install on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
Damage capture
Damage capture is delivered as a native LandinChat module — no external plug-ins, no separate dashboard. It ships pre-wired to the growth teams data model, so the first working version is minutes of setup, not a sprint. You can override defaults per campaign, per agent, or per customer segment. In practice this means the growth teams operator running delivery & install on whatsapp does not need to compose the logic themselves; they pick the trigger, review the copy, and let LandinChat handle rate-limits, template compliance, and retry behaviour.
How this actually rolls out
Step 1. Order ready → slot picker
Order ready → slot picker is the foundation of the delivery & install on whatsapp workflow. On day one, an onboarding specialist walks a growth teams operator through this step live; on subsequent campaigns, the team runs it themselves from the LandinChat console. Expect this step to take between 15 minutes and an afternoon depending on how clean your existing data is.
Step 2. Installer assigned
Installer assigned is the next unlock of the delivery & install on whatsapp workflow. On day one, an onboarding specialist walks a growth teams operator through this step live; on subsequent campaigns, the team runs it themselves from the LandinChat console. Expect this step to take between 15 minutes and an afternoon depending on how clean your existing data is.
Step 3. OFD alert with ETA
OFD alert with ETA is the next unlock of the delivery & install on whatsapp workflow. On day one, an onboarding specialist walks a growth teams operator through this step live; on subsequent campaigns, the team runs it themselves from the LandinChat console. Expect this step to take between 15 minutes and an afternoon depending on how clean your existing data is.
Step 4. Install photo + review
Install photo + review is the final lock-in of the delivery & install on whatsapp workflow. On day one, an onboarding specialist walks a growth teams operator through this step live; on subsequent campaigns, the team runs it themselves from the LandinChat console. Expect this step to take between 15 minutes and an afternoon depending on how clean your existing data is.
How different teams put this to work
Sofa delivery
Sofa delivery teams deploy delivery & install on whatsapp to compress the gap between intent and action. The common failure mode we see is over-templating — sending the same broadcast to every segment. The teams that outperform run at least three variants keyed to recency, spend tier, and language, and they measure reply-rate not open-rate.
Bedroom set
Bedroom set teams deploy delivery & install on whatsapp to compress the gap between intent and action. The common failure mode we see is over-templating — sending the same broadcast to every segment. The teams that outperform run at least three variants keyed to recency, spend tier, and language, and they measure reply-rate not open-rate.
Modular kitchen install
Modular kitchen install teams deploy delivery & install on whatsapp to compress the gap between intent and action. The common failure mode we see is over-templating — sending the same broadcast to every segment. The teams that outperform run at least three variants keyed to recency, spend tier, and language, and they measure reply-rate not open-rate.
Office bulk
Office bulk teams deploy delivery & install on whatsapp to compress the gap between intent and action. The common failure mode we see is over-templating — sending the same broadcast to every segment. The teams that outperform run at least three variants keyed to recency, spend tier, and language, and they measure reply-rate not open-rate.
Buyer’s checklist
- • Official Meta Tech Partner — templates approve faster and account is not at ban risk.
- • Native growth teams data model — no glue-code to import contacts, orders, or bookings.
- • Green-tick support with a clear submission checklist and Meta-side follow-up.
- • Conversation-based pricing that matches WhatsApp’s own billing model, not per-message surcharges.
- • Human handoff with unread routing, so qualified replies never sit in a bot loop.
- • Audit log & role-based access — required for regulated enterprise buyers.
Common pitfalls
- • Broadcasting cold lists — quickest way to a quality-rating downgrade and eventually a template ban.
- • Skipping opt-in capture — makes every future utility template harder to approve.
- • Treating WhatsApp as a one-way channel — the platform penalises accounts with low reply-rate.
- • Running only one template variant — you leave 20–40% of lift on the table.
- • Not routing hot conversations to a human within 5 minutes — kills conversion by up to half.
What to measure after launching delivery & install on whatsapp
Week 1 signal
Track template approval time, first-reply latency, delivered-rate, and the first 100 customer replies. For growth teams, the fastest warning sign is not low opens; it is customers replying with confusion because the trigger, offer, or handoff promise was not specific enough.
Month 1 signal
Compare reply quality across Slot booking, Installer assign, OFD alert, Install confirm. The best-performing growth teams teams keep the highest-intent replies visible to managers, then rewrite templates around real customer language instead of internal terminology.
Scale signal
Once Order ready → slot picker → Installer assigned → OFD alert with ETA → Install photo + review is stable, scale by segment rather than volume. Add new audiences only when opt-in source, template intent, agent ownership, and conversion tracking are all mapped.
Search-quality notes for this workflow
This page is intentionally built around delivery & install on whatsapp rather than a generic WhatsApp marketing overview. The content references the actual workflow, the growth teams audience, implementation steps such as Order ready → slot picker, Installer assigned, OFD alert with ETA, Install photo + review, and use cases like Sofa delivery, Bedroom set, Modular kitchen install, Office bulk. That specificity helps buyers, internal teams, and search engines understand why this page deserves to exist separately from broader WhatsApp CRM, broadcast, chatbot, and automation pages.
Turn delivery into your highest NPS moment
Slot, installer, photo-proof, review.