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Pre-arrival concierge on WhatsApp

T-7d / T-3d / T-1d auto cadence with airport transfer, dietary capture, spa bookings, room preferences and a digital itinerary.

  • T-7d / T-3d / T-1d
  • Airport transfer
  • Dietary capture
  • Spa & F&B

Key things to know

  • Airport transfer

    Slot + driver assignment.

  • Dietary capture

    Allergies + preferences.

  • Spa bookings

    Pre-arrival slots.

  • Room preferences

    Pillow type, smoking, view.

People also ask

Q.PMS trigger?

Booking-event webhook.

Q.Cadence editable?

Fully.

Q.Airport transfer integration?

Yes — own fleet or aggregator.

Q.Spa booking?

Yes — slot picker.

Q.Multi-language?

Yes.

Q.Pricing?

Hotel-tier from day one.

+22%
Ancillary revenue
+38%
NPS lift
85%
Pre-fill rate
0
Lobby surprises
Overview

Turn pre-arrival into your highest-margin window

Guests are most engaged in the 7 days before arrival. That's when they'll book the airport transfer, the spa slot, the in-room flowers and the late-checkout.

Email gets 18% open. WhatsApp gets 85% in 5 minutes. The math is obvious.

Capabilities

Built for serious growth teams

Airport transfer

Slot + driver assignment.

Dietary capture

Allergies + preferences.

Spa bookings

Pre-arrival slots.

Room preferences

Pillow type, smoking, view.

Digital itinerary

Branded PDF.

Special occasions

Birthdays, anniversaries.

How it works

Get live in days, not months

  1. 1

    PMS booking triggers cadence

  2. 2

    T-7d ancillary upsell

  3. 3

    T-3d itinerary + preferences

  4. 4

    T-1d final confirm

Use cases

What teams ship with this

Boutique

Resorts

Business hotels

Wedding stays

FAQ

Frequently asked questions

Related guides & pages

Win the 7 days before arrival

Auto cadence + airport + spa + dietary \u2014 every guest pre-prepared.