WhatsApp for hotels
Direct bookings, pre-arrival concierge, digital check-in, in-stay requests, upsell and review collection \u2014 the operating layer that wins guests back from OTAs and lifts RevPAR.
- Meta Tech Partner
- OTA-free bookings
- RevPAR +14%
- Multi-property
Key things to know
Direct bookings
Quote → confirm → pay, in chat.
Pre-arrival concierge
T-7d cadence.
Digital check-in
Skip the lobby line.
In-stay requests
Towels, room service, housekeeping.
People also ask
Q.PMS integration?
Yes — Cloudbeds, OPERA, eZee, Hotelogix and more.
Q.Multi-property?
Yes — chain-wide control with per-property routing.
Q.Multi-language?
Yes.
Q.Payment?
Razorpay / Stripe / payment links.
Q.Will guests still book via OTA?
Yes, but direct-booking share lifts by 15–25% within 90 days.
Q.Pricing?
See /pricing — hotel-tier from day one.
Why hoteliers are moving guest comms to WhatsApp
OTAs take 18–25% per booking and never share guest data. Email gets 18% open rate. SMS is dead. WhatsApp gets 85% read in 5 minutes and lets you own the guest relationship.
LandinChat ships the hotel operating layer: direct bookings, pre-arrival, check-in, in-stay, upsell, reviews — and the OTA-bypass playbook.
Built for serious growth teams
Direct bookings
Quote → confirm → pay, in chat.
Pre-arrival concierge
T-7d cadence.
Digital check-in
Skip the lobby line.
In-stay requests
Towels, room service, housekeeping.
Upsell
Room upgrade, spa, F&B, late checkout.
Reviews
3× more 5-star than QR / email.
Get live in days, not months
- 1
Connect WhatsApp Business
Live in 24 hours.
- 2
Wire PMS integration
- 3
Auto-fire pre-arrival + check-in
- 4
Capture reviews + reduce OTA share
What teams ship with this
Boutique hotels
White-glove guest comms.
Resorts
Pre-arrival activity bookings.
Business hotels
Express check-in + invoice.
Hostels
Group bookings + city tips.
Frequently asked questions
Own the guest, not rent them
Bookings, concierge, check-in, upsell and reviews \u2014 one operating layer.