LandinChat — WhatsApp marketing softwareLandinChat
Playbook

Reduce OTA commission with WhatsApp

Capture guest contact at first stay, broadcast direct-booking offers and re-book returning guests at 30% higher margin \u2014 without breaking OTA rate parity.

  • Guest capture
  • Direct rebook
  • Parity-safe
  • Loyalty offer

Key things to know

  • Guest capture

    At first stay via in-stay request.

  • Loyalty offer

    Free upgrade / breakfast / late check-out.

  • Direct re-book

    Returning guests skip OTA.

  • Parity-safe

    Value-add, not price-cut.

People also ask

Q.Rate parity?

Value-add offers (upgrade, breakfast) — never price-cut.

Q.Guest capture method?

In-stay request / Wi-Fi / check-in form.

Q.Multi-property?

Yes — chain-wide.

Q.Win-back cadence?

30 / 60 / 90 days.

Q.OTA share dashboard?

Yes.

Q.Pricing?

Hotel-tier from day one.

-30%
OTA commission share
+22%
Direct booking %
+18%
Repeat guest rate
0
Parity violations
Overview

The OTA-bypass playbook

Every hotel knows the problem. Few have the playbook. Three moves: capture guest contact at first stay, send a parity-safe loyalty offer post-stay, re-book direct on the next visit.

Within 90 days, well-run properties shift 20–35% of OTA share to direct.

Capabilities

Built for serious growth teams

Guest capture

At first stay via in-stay request.

Loyalty offer

Free upgrade / breakfast / late check-out.

Direct re-book

Returning guests skip OTA.

Parity-safe

Value-add, not price-cut.

OTA share tracking

Win-back broadcast

Lapsed guests.

How it works

Get live in days, not months

  1. 1

    Capture WhatsApp at first stay

  2. 2

    Post-stay loyalty offer

  3. 3

    Direct re-book next visit

  4. 4

    Track OTA-share reduction

Use cases

What teams ship with this

Boutique

Resorts

Business hotels

Multi-property chains

FAQ

Frequently asked questions

Related guides & pages

Recover 30% from OTAs in 90 days

Capture, loyalty, re-book \u2014 without breaking parity.