LandinChat — WhatsApp marketing softwareLandinChat
Setup Guide

WhatsApp auto-reply for car showrooms

Capture every car-buyer enquiry — even at 11pm on a Sunday. Set up after-hours, weekend and holiday auto-replies that acknowledge instantly, qualify the lead, and book a test drive without a human.

  • After-hours + Sundays
  • Multi-location aware
  • Test-drive booking in chat
  • Live in 90 minutes

Key things to know

  • After-hours mode (8pm – 10am)

    'Thanks for messaging {{showroom}}. Our team is back at 10am. Meanwhile, want the {{model}} brochure or EMI quote?'

  • Sunday mode

    'We're closed today. Book a test drive for Mon–Sat right here in 30 seconds — pick model, time and showroom.'

  • Holiday & festival mode

    'Showroom closed for Diwali. We reply on {{date}}. For service emergencies tap CALL ROADSIDE.'

  • Multi-showroom routing

    Auto-detect nearest showroom from buyer's pincode and route the chat to its sales WhatsApp queue.

People also ask

Q.Can a car showroom send an auto-reply on WhatsApp Business?

Yes. The free WhatsApp Business app supports basic away messages. For lead routing, test-drive booking and CRM logging, you need WhatsApp Business API via a Meta Tech Partner like LandinChat.

Q.What should an after-hours WhatsApp auto-reply say?

Acknowledge within 1 minute, set expectation ('we reply by 10am'), capture the model and budget, and offer self-serve brochure + EMI calculator so the lead stays warm overnight.

Q.How do I auto-reply only on Sundays and holidays?

Set a recurring schedule by weekday and dealership calendar. Sundays trigger a 'closed today, book test drive for Mon' flow; festival closures use a separate message.

Q.Does auto-reply affect Meta's quality rating?

No, as long as the auto-reply is relevant, helpful and not spammy. Meta penalises only unsolicited promotional auto-replies, not service acknowledgements.

Q.Can the auto-reply also book a test drive?

Yes. Use WhatsApp Flows — the buyer picks model, showroom and slot inside the chat, no human needed. Confirmation fires instantly with calendar invite.

Q.How fast can a Delhi or Mumbai showroom set this up?

Under 90 minutes with LandinChat: connect WhatsApp Business API, import templates, set business hours and publish. Most dealerships go live the same day.

32%
Of car enquiries arrive after 7pm
<60s
First-reply time
2.4x
Overnight lead retention
0
Missed Sunday leads
Overview

Where car showrooms lose the most leads

A third of new-car enquiries land between 8pm and midnight, and another 18% on Sundays when most showrooms are shut. Without an auto-reply the buyer walks into a competitor's showroom on Monday morning.

LandinChat's auto-reply engine handles three scenarios with different scripts and outcomes: after-hours weekdays, Sundays/holidays, and festival closures. Each one acknowledges the buyer, captures model + budget, and either books a slot or queues a callback for the next working hour.

Capabilities

Built for serious growth teams

After-hours mode (8pm – 10am)

'Thanks for messaging {{showroom}}. Our team is back at 10am. Meanwhile, want the {{model}} brochure or EMI quote?'

Sunday mode

'We're closed today. Book a test drive for Mon–Sat right here in 30 seconds — pick model, time and showroom.'

Holiday & festival mode

'Showroom closed for Diwali. We reply on {{date}}. For service emergencies tap CALL ROADSIDE.'

Multi-showroom routing

Auto-detect nearest showroom from buyer's pincode and route the chat to its sales WhatsApp queue.

Self-serve brochure + EMI

Buttons for 'Send brochure', 'EMI calculator', 'Book test drive', 'Talk to advisor' — all answered without a human.

Callback queue

When the buyer wants a human, the request lands in the next-morning queue with full chat context, prioritised by lead score.

How it works

Get live in days, not months

  1. 1

    Connect WhatsApp Business API

    Bring your number, get green-tick assistance from our Meta Tech Partner team.

  2. 2

    Set business hours per showroom

    Different opening times, Sunday rules and festival calendars for each location.

  3. 3

    Pick the auto-reply persona

    Use our 6 pre-built dealership templates or customise tone (formal / friendly / luxury).

  4. 4

    Add the test-drive Flow

    Drop in our WhatsApp Flow so buyers book a slot inside chat without typing anything.

  5. 5

    Publish and monitor

    Track first-reply time, overnight retention and Monday-morning conversion in the dashboard.

Use cases

What teams ship with this

Single showroom

One auto-reply persona, one schedule, one fallback queue. Live in under an hour.

Multi-showroom group

Pincode-based routing, per-showroom calendars (festive closures vary), consolidated reporting at HO.

Service centre

After-hours 'service booking via WhatsApp' flow with slot picker; emergency RSA gets a click-to-call.

Used-car dealer

Late-night enquiry handler that sends inspection report + 360° photos before salesperson opens chat.

FAQ

Frequently asked questions

Never miss another after-hours car buyer

LandinChat sets up your showroom's WhatsApp auto-reply, multi-location routing and test-drive Flow in a single onboarding call.