WhatsApp auto-reply for car showrooms
Capture every car-buyer enquiry — even at 11pm on a Sunday. Set up after-hours, weekend and holiday auto-replies that acknowledge instantly, qualify the lead, and book a test drive without a human.
- After-hours + Sundays
- Multi-location aware
- Test-drive booking in chat
- Live in 90 minutes
Key things to know
After-hours mode (8pm – 10am)
'Thanks for messaging {{showroom}}. Our team is back at 10am. Meanwhile, want the {{model}} brochure or EMI quote?'
Sunday mode
'We're closed today. Book a test drive for Mon–Sat right here in 30 seconds — pick model, time and showroom.'
Holiday & festival mode
'Showroom closed for Diwali. We reply on {{date}}. For service emergencies tap CALL ROADSIDE.'
Multi-showroom routing
Auto-detect nearest showroom from buyer's pincode and route the chat to its sales WhatsApp queue.
People also ask
Q.Can a car showroom send an auto-reply on WhatsApp Business?
Yes. The free WhatsApp Business app supports basic away messages. For lead routing, test-drive booking and CRM logging, you need WhatsApp Business API via a Meta Tech Partner like LandinChat.
Q.What should an after-hours WhatsApp auto-reply say?
Acknowledge within 1 minute, set expectation ('we reply by 10am'), capture the model and budget, and offer self-serve brochure + EMI calculator so the lead stays warm overnight.
Q.How do I auto-reply only on Sundays and holidays?
Set a recurring schedule by weekday and dealership calendar. Sundays trigger a 'closed today, book test drive for Mon' flow; festival closures use a separate message.
Q.Does auto-reply affect Meta's quality rating?
No, as long as the auto-reply is relevant, helpful and not spammy. Meta penalises only unsolicited promotional auto-replies, not service acknowledgements.
Q.Can the auto-reply also book a test drive?
Yes. Use WhatsApp Flows — the buyer picks model, showroom and slot inside the chat, no human needed. Confirmation fires instantly with calendar invite.
Q.How fast can a Delhi or Mumbai showroom set this up?
Under 90 minutes with LandinChat: connect WhatsApp Business API, import templates, set business hours and publish. Most dealerships go live the same day.
Where car showrooms lose the most leads
A third of new-car enquiries land between 8pm and midnight, and another 18% on Sundays when most showrooms are shut. Without an auto-reply the buyer walks into a competitor's showroom on Monday morning.
LandinChat's auto-reply engine handles three scenarios with different scripts and outcomes: after-hours weekdays, Sundays/holidays, and festival closures. Each one acknowledges the buyer, captures model + budget, and either books a slot or queues a callback for the next working hour.
Built for serious growth teams
After-hours mode (8pm – 10am)
'Thanks for messaging {{showroom}}. Our team is back at 10am. Meanwhile, want the {{model}} brochure or EMI quote?'
Sunday mode
'We're closed today. Book a test drive for Mon–Sat right here in 30 seconds — pick model, time and showroom.'
Holiday & festival mode
'Showroom closed for Diwali. We reply on {{date}}. For service emergencies tap CALL ROADSIDE.'
Multi-showroom routing
Auto-detect nearest showroom from buyer's pincode and route the chat to its sales WhatsApp queue.
Self-serve brochure + EMI
Buttons for 'Send brochure', 'EMI calculator', 'Book test drive', 'Talk to advisor' — all answered without a human.
Callback queue
When the buyer wants a human, the request lands in the next-morning queue with full chat context, prioritised by lead score.
Get live in days, not months
- 1
Connect WhatsApp Business API
Bring your number, get green-tick assistance from our Meta Tech Partner team.
- 2
Set business hours per showroom
Different opening times, Sunday rules and festival calendars for each location.
- 3
Pick the auto-reply persona
Use our 6 pre-built dealership templates or customise tone (formal / friendly / luxury).
- 4
Add the test-drive Flow
Drop in our WhatsApp Flow so buyers book a slot inside chat without typing anything.
- 5
Publish and monitor
Track first-reply time, overnight retention and Monday-morning conversion in the dashboard.
What teams ship with this
Single showroom
One auto-reply persona, one schedule, one fallback queue. Live in under an hour.
Multi-showroom group
Pincode-based routing, per-showroom calendars (festive closures vary), consolidated reporting at HO.
Service centre
After-hours 'service booking via WhatsApp' flow with slot picker; emergency RSA gets a click-to-call.
Used-car dealer
Late-night enquiry handler that sends inspection report + 360° photos before salesperson opens chat.
Frequently asked questions
Never miss another after-hours car buyer
LandinChat sets up your showroom's WhatsApp auto-reply, multi-location routing and test-drive Flow in a single onboarding call.