LandinChat — WhatsApp marketing softwareLandinChat
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WhatsApp chatbot for a car dealership

A 24×7 WhatsApp chatbot that answers model, variant, colour, EMI and on-road price questions, books test drives, shares brochures and escalates hot leads to your sales advisor — without leaking wrong prices.

  • 60–70% deflection
  • Live price from DMS
  • Hot-lead handoff
  • Hindi + regional

Key things to know

  • Hybrid: rule-based + AI

    Predictable flows for test drive / EMI / service. AI fallback grounded in your model catalogue for free-text questions.

  • No-code flow builder

    Drag-and-drop branches, conditions, API calls. Marketing manager builds and edits without dev help.

  • Live price + inventory

    Pulls ex-showroom + RTO + insurance from DMS or a pricing sheet — no manual updates after a price change.

  • EMI calculator in chat

    Customer enters down-payment + tenure, bot returns EMI + total interest + 3 lender options.

People also ask

Q.What can a WhatsApp chatbot do for a car dealership?

Answer model / variant / colour / EMI / on-road price / showroom-hours questions 24×7, book test drives, share brochures, qualify leads, escalate to a salesperson with full context — typically deflecting 60–70% of repetitive enquiries.

Q.Is the chatbot rule-based or AI-powered?

Both. Use a no-code flow builder for predictable journeys (test drive, service, EMI) and bolt on an AI fallback for free-text questions, grounded in your model price list and FAQs.

Q.How do I make sure the chatbot doesn't quote wrong prices?

Connect the bot to your DMS or a pricing sheet. The bot reads live ex-showroom + RTO + insurance numbers per variant and pincode, instead of guessing.

Q.When should the bot hand off to a human?

On hot-lead signals (asks for booking advance, repeated 'when can I visit?', long free-text questions) or after 2 failed AI answers — instantly routed with full chat history to the nearest sales advisor.

Q.How much does a car-dealership WhatsApp chatbot cost to run?

Platform fee ~₹15–30K/month plus Meta's per-message rate. UTILITY messages are ₹0.13 each, service replies are free inside the 24-hour window.

Q.Can it handle Hindi + English + regional languages?

Yes. Detect language from the buyer's message, respond in the same — Hindi, English, Tamil, Telugu, Marathi, Bengali, Gujarati supported out of the box.

60–70%
Enquiry deflection
<10s
First reply
24×7
Always on
7
Indian languages
Overview

How a dealership chatbot earns its keep

A modern car-dealership chatbot doesn't just say 'hi' and forward to a human — it answers the 12 questions that take up 70% of your BDC's time: 'what's the on-road price of X in Y city', 'what EMI for 5 years', 'which showroom is nearest', 'is the red colour available'.

Once those are deflected, your sales team only sees high-intent chats — buyers asking for booking advance, exchange valuation, finance pre-approval or a callback. The economics flip: each advisor handles 3x more qualified buyers in a day.

Capabilities

Built for serious growth teams

Hybrid: rule-based + AI

Predictable flows for test drive / EMI / service. AI fallback grounded in your model catalogue for free-text questions.

No-code flow builder

Drag-and-drop branches, conditions, API calls. Marketing manager builds and edits without dev help.

Live price + inventory

Pulls ex-showroom + RTO + insurance from DMS or a pricing sheet — no manual updates after a price change.

EMI calculator in chat

Customer enters down-payment + tenure, bot returns EMI + total interest + 3 lender options.

Hot-lead routing

Triggers on intent signals — auto-assigns to nearest available sales advisor with full chat context.

Human handoff

Advisor takes over inside the same thread; bot pauses, resumes on idle.

How it works

Get live in days, not months

  1. 1

    Map the top 10 enquiry types

    Model price, EMI, test drive, showroom hours, finance, exchange, accessories, service, insurance, RSA.

  2. 2

    Build flows for each

    Use the flow builder — no code, no developer. ~3 days of work for a single-brand dealership.

  3. 3

    Wire to DMS / pricing sheet

    Live data so the bot never quotes a stale price.

  4. 4

    Set handoff triggers

    Booking advance request, repeated 'visit', or 2 failed AI answers.

  5. 5

    Monitor and tune weekly

    Track deflection rate, top failed questions and advisor handoff time.

Use cases

What teams ship with this

Mass-market dealership

High-volume BDC replacement — bot handles enquiry triage, advisor only sees qualified buyers.

Luxury dealership

Concierge tone, callback scheduling, finance pre-approval — humans for the test drive itself.

Used cars

Inventory search by budget + brand, photo + inspection-report send, booking-advance link.

Two-wheelers

Variant + colour pick, finance, accessory bundle — high deflection due to repeat questions.

FAQ

Frequently asked questions

Ship a dealership-grade chatbot in 2 weeks

LandinChat ships pre-built flows for the 10 most common car-buyer questions. Plug into your DMS and go live.