LandinChat — WhatsApp marketing softwareLandinChat
Used Cars

WhatsApp for used car dealers

Send photos, 360° walk-arounds and inspection PDFs in seconds. Answer RC / loan / accidental-history questions automatically. Broadcast new arrivals to matching past enquirers — the WhatsApp setup used by India's top used-car franchises.

  • Photo + inspection PDF send
  • RC / loan status lookup
  • Matching-buyer broadcast
  • Masked numbers

Key things to know

  • Auto photo + 360° send

    Buyer asks about a car ID — bot pushes 6–12 photos plus 360° walk-around plus inspection PDF in one card.

  • RC + loan + history lookup

    Pre-stamped fields trigger on keywords like RC, LOAN, ACCIDENT — fully transparent to the buyer.

  • Inventory search bot

    'Show me Swift VXI under 5 lakh' → bot returns top 3 matching cars with photos and a CTA to chat.

  • Test-drive scheduling

    Buyer picks day / time / car ID inside WhatsApp Flow — slot lands in the salesperson's calendar.

People also ask

Q.How is WhatsApp different for used-car dealers vs new-car dealers?

Used-car buyers ask 5x more 'is it still available?', 'show me photos', 'condition?', 'RC clear?' questions. The WhatsApp playbook is photo-heavy, inspection-report-led and finance-fast — vs new-car which is brochure + EMI led.

Q.Can buyers see the actual car (not stock photo) inside WhatsApp?

Yes. Push 6–12 vehicle photos plus 360° walk-around plus inspection PDF from your inventory tool into one WhatsApp card. Used-car buyers won't drive 30km without seeing the real car.

Q.How do I handle 'is RC clear / loan-free' questions?

Pre-stamp each car with RC + loan + insurance + accidental-history fields. A keyword like 'RC' triggers an auto-reply with the status and a Vahan-portal link.

Q.What about buyer-seller masked numbers?

Use a virtual WhatsApp number layer (we ship one) so buyer and original seller don't get each other's raw numbers — protects your margin.

Q.Does this work for Spinny / Cars24 franchise outlets?

Yes — we have dedicated flows for franchise and aggregator used-car dealers, including consignment booking and inspection-day comms.

Q.Can I broadcast to past enquirers when a similar car comes in?

Yes. Tag every enquiry by brand / model / budget / fuel; auto-broadcast within 24 hours of a matching car landing in inventory. Highest-conversion message you can send.

3x
Photo-send vs callback
<30s
Reply on availability
+45%
Visit show-up
98%
WhatsApp open
Overview

Why used-car buyers live on WhatsApp

Used-car buyers have one question every other car dealer can't answer fast: is this car real, is it clean, can I see it now. They don't wait — if you don't reply with photos in 5 minutes, the next dealer does.

LandinChat ships used-car-specific flows: photo + inspection PDF auto-send by keyword, RC / loan status lookup, masked buyer-seller numbers, and a 'matching-buyer broadcast' that fires the moment a similar car lands in your inventory.

Capabilities

Built for serious growth teams

Auto photo + 360° send

Buyer asks about a car ID — bot pushes 6–12 photos plus 360° walk-around plus inspection PDF in one card.

RC + loan + history lookup

Pre-stamped fields trigger on keywords like RC, LOAN, ACCIDENT — fully transparent to the buyer.

Inventory search bot

'Show me Swift VXI under 5 lakh' → bot returns top 3 matching cars with photos and a CTA to chat.

Test-drive scheduling

Buyer picks day / time / car ID inside WhatsApp Flow — slot lands in the salesperson's calendar.

Finance + RC-transfer flow

Collect PAN, Aadhaar, bank statement; route to finance partner; track RC transfer status in chat.

Masked numbers + DPDP

Virtual number layer keeps buyer and source seller numbers private. Consent logged on every contact.

How it works

Get live in days, not months

  1. 1

    Import inventory + photos

    CSV / API / Google Sheet — each car becomes a WhatsApp-shareable card.

  2. 2

    Stamp RC + loan + history fields

    Per-car JSON fields drive keyword auto-replies.

  3. 3

    Enable matching-buyer broadcast

    When a new car lands, auto-broadcast to past enquirers in the same budget + model band.

  4. 4

    Launch CTWA ads on inventory

    Each car gets its own click-to-WhatsApp ad with pre-filled buyer message.

Use cases

What teams ship with this

Independent used-car lot

50–500 cars/year; Google Sheets inventory; LandinChat as the only customer system.

Spinny / Cars24 franchise

High-volume aggregator inflow; bot handles 70% of repeat questions; humans close.

Multi-brand pre-owned

Maruti True Value, Mahindra First Choice — branded flows + OEM finance routing.

Luxury pre-owned

BMW / Mercedes used — concierge tone, home-test-drive flow, financial discretion.

FAQ

Frequently asked questions

Run a faster used-car lot on WhatsApp

LandinChat ships used-car-specific photo flows, RC lookup and matching-buyer broadcast — live within a single onboarding week.