LandinChat — WhatsApp marketing softwareLandinChat
In-chat Payments

WhatsApp Pay — checkout inside the chat

Send payment links, render product catalogues and accept UPI, card and wallet payments inside WhatsApp itself. Powered by your payment gateway, orchestrated by LandinChat.

  • UPI, cards, wallets
  • Razorpay, Stripe, PayU, Paddle
  • Auto order confirmations
  • PCI-DSS handled by gateway

Key things to know

  • Native UPI payments (India)

    Accept UPI directly inside WhatsApp where Meta's native rail is live.

  • Catalogue checkout

    Show products in WhatsApp's catalogue, let customers add to cart and pay inline.

  • Payment links

    Generate one-tap pay-now links from broadcasts, flows or 1-to-1 conversations.

  • Gateway-grade security

    All card and account data flows through PCI-DSS L1 gateways — never via LandinChat.

People also ask

Q.What is WhatsApp Pay?

WhatsApp Pay refers to Meta's native in-chat payment surfaces — including UPI-powered WhatsApp Payments in India, and the broader WhatsApp Business Platform payments API that lets customers complete checkout inside a chat using cards, UPI, Razorpay, Stripe or PayU rails.

Q.Is WhatsApp Pay available outside India?

Native UPI WhatsApp Pay is India-first. Outside India, brands accept payments inside WhatsApp via the Payments API — payment links, embedded checkout and webhook-confirmed orders powered by Stripe, PayPal, Razorpay, PayU, Paddle and others.

Q.How does LandinChat enable WhatsApp payments?

We integrate your payment provider (Razorpay, Stripe, PayU, Cashfree, Paddle, PayPal) and let you trigger payment requests, product catalogue checkouts and order confirmations from broadcasts, flows, chatbot replies or click-to-WhatsApp ads.

Q.Is WhatsApp Pay PCI-compliant and secure?

Yes. All card and UPI data is handled by the underlying PCI-DSS L1 payment gateway — never by WhatsApp or LandinChat. Settlement, refunds and chargebacks happen inside your existing payment provider dashboard.

Q.What are the fees?

WhatsApp charges its standard conversation rate for the message that contains the payment. The payment provider charges its standard MDR. There's no extra surcharge from LandinChat. See the pricing page for plans.

Q.Can I refund from WhatsApp itself?

Refunds are issued from your payment gateway and the customer is notified inside the same WhatsApp thread via an automated template message.

3.4x
Higher checkout completion
<45s
Average pay flow time
100%
PCI handled by gateway
10+
Payment providers
Overview

What WhatsApp Pay really means in 2026

There are two things people mean by WhatsApp Pay. First, Meta's native UPI-powered consumer payments product available in India (and rolling out gradually in select markets). Second, the broader WhatsApp Business Platform payments capability — in-chat payment requests, embedded checkout, catalogue purchases — powered by partner payment gateways.

For most growth teams, what actually moves the needle is the second one: surfacing a paid checkout right inside the chat where your customer already trusts the brand. Conversion rates on in-chat checkout are dramatically higher than redirecting to a web checkout — especially on mobile-first markets.

LandinChat connects to Razorpay, Stripe, PayU, Cashfree, Paddle, PayPal and others. You trigger payment requests from broadcasts, flows, chatbot replies or click-to-WhatsApp ads. Settlement, refunds and reconciliation happen in your existing payment dashboard — nothing changes for finance.

Capabilities

Built for serious growth teams

Native UPI payments (India)

Accept UPI directly inside WhatsApp where Meta's native rail is live.

Catalogue checkout

Show products in WhatsApp's catalogue, let customers add to cart and pay inline.

Payment links

Generate one-tap pay-now links from broadcasts, flows or 1-to-1 conversations.

Gateway-grade security

All card and account data flows through PCI-DSS L1 gateways — never via LandinChat.

Auto receipts & invoices

Trigger receipt template messages and GST-compliant invoices on every successful payment.

Global gateway network

Razorpay, Stripe, PayU, Cashfree, Paddle, PayPal — match your country and currency.

How it works

Get live in days, not months

  1. 1

    Connect your gateway

    OAuth into Razorpay / Stripe / PayU / Cashfree / Paddle — under 2 minutes.

  2. 2

    Upload your catalogue

    Sync products from Shopify, WooCommerce or upload CSV. Auto-mirrors to WhatsApp catalogue.

  3. 3

    Build a pay flow

    Use the Flow Builder to design address + checkout screens, or send pure pay-now links.

  4. 4

    Trigger from anywhere

    Launch from broadcasts, click-to-WhatsApp ads, chatbot intents or 1-to-1 chats.

  5. 5

    Reconcile in your gateway

    Refunds, payouts and disputes happen in your existing payment dashboard.

Use cases

What teams ship with this

Abandoned cart recovery

Resend cart with one-tap pay link — most brands see 8–15% recovered revenue.

COD-to-prepaid conversion

Offer 2–5% discount on prepaid via WhatsApp before dispatch to cut RTO.

Subscription renewals

Trigger renewal pay links 7 days before expiry with smart reminder cadence.

Event ticketing

Sell tickets inside chat with auto QR delivery on successful payment.

Service bookings

Salons, clinics, consults — slot + pay in one chat session.

Donations & fundraising

Frictionless one-tap donation flows for NGOs and creators.

FAQ

Frequently asked questions

Ready to ship on WhatsApp?

Talk to our team about plans, onboarding and how LandinChat fits your stack.