LandinChat — WhatsApp marketing softwareLandinChat
WhatsApp Templates Knowledge Base

WhatsApp product catalog single & multi-product templates

Send catalogs, single-product and multi-product messages with in-thread cart, checkout and Shopify / WooCommerce sync. Live in minutes.

  • Up to 30 products per message
  • Shopify / WooCommerce auto-sync
  • In-thread cart + checkout

Key things to know

  • Multi-product messages

    Up to 30 SKUs per send — perfect for new arrivals, bundles, or category browse.

  • Single-product CTA

    Hero SKU with image, price, and a 'View details' or 'Buy now' button.

  • Shopify / WooCommerce sync

    One-way catalog sync — images, price and stock stay current automatically.

  • In-thread cart

    Add-to-cart and checkout inside WhatsApp — no page redirect, no re-login.

People also ask

Q.What is a WhatsApp catalog message?

A native message type that lets you send up to 30 products inside WhatsApp — with images, price, description, and an Add-to-cart button. Customers can browse and check out without leaving the chat.

Q.Is a catalog message Marketing or Utility?

If sent inside the 24h Service window after the customer asks, it's free. If you initiate outbound (e.g. 'New collection live'), it's a Marketing template and requires opt-in.

Q.How many products can I list?

Up to 500 in your full catalog, and up to 30 per multi-product message. Single-product messages show one item with a CTA.

Q.Does it work with Shopify and WooCommerce?

Yes — LandinChat syncs your Shopify or WooCommerce catalog one-way to Meta Commerce Manager so product images, prices and stock stay in sync automatically.

Q.Can customers pay inside WhatsApp?

In India, yes — via WhatsApp Pay UPI. Elsewhere, the cart hands off to a hosted checkout (Stripe, Razorpay, Shopify) with the cart pre-filled.

Q.What lifts catalog message conversion?

High-quality square images (1:1), price in local currency, 2–3 product max for first message, and a follow-up Utility template within 24h for cart abandoners.

30
Products per message
500
Items per catalog
3x
vs link-out CTR
Free
Inside service window
Overview

Why catalog messages outperform link-out marketing

Catalog messages render natively inside WhatsApp — images, price, Add-to-cart — so customers never bounce to a slow mobile site. CTR is typically 3x a link-out and cart completion is 2x.

Use single-product messages for re-engagement (one hero SKU with a CTA), and multi-product for collections, bundles, or category browsing.

LandinChat syncs your Shopify or WooCommerce catalog to Meta Commerce Manager and hands off cart to Razorpay, Stripe, Shopify Checkout, or WhatsApp Pay (India).

Capabilities

Built for serious growth teams

Multi-product messages

Up to 30 SKUs per send — perfect for new arrivals, bundles, or category browse.

Single-product CTA

Hero SKU with image, price, and a 'View details' or 'Buy now' button.

Shopify / WooCommerce sync

One-way catalog sync — images, price and stock stay current automatically.

In-thread cart

Add-to-cart and checkout inside WhatsApp — no page redirect, no re-login.

WhatsApp Pay (India)

UPI checkout for Indian merchants — payment confirmation inside the same thread.

Abandoned cart auto-recovery

Trigger a Utility template 30 minutes after cart-add with a one-tap 'Resume cart' button.

How it works

Get live in days, not months

  1. 1

    Sync your catalog

    Connect Shopify, WooCommerce, or upload CSV to Meta Commerce Manager via LandinChat.

  2. 2

    Pick the template

    Choose single-product, multi-product, or full catalog from the LandinChat library.

  3. 3

    Personalise SKUs

    Map dynamic SKU IDs from segments (e.g. recently viewed, abandoned cart, last-purchased category).

  4. 4

    Wire checkout

    Connect Razorpay / Stripe / Shopify / WhatsApp Pay — cart hands off pre-filled.

  5. 5

    Schedule + A/B test

    Send to a 10% holdout, auto-promote winner by CTR or revenue per send.

Comparison

Catalog message vs link to product page

CapabilityLandinChatLink to product page
Click-through rate30–50%8–15%
Time to cart< 30s in-threadPage load + nav
Image qualityNative renderDepends on CDN
Cart abandonment recoverySame chat threadEmail retarget
Checkout frictionPre-filled cartRe-enter cart
Mobile bounce riskNone30%+ bounce
FAQ

Frequently asked questions

Sell more SKUs without leaving WhatsApp

Catalog sync, single & multi-product templates, in-thread cart + checkout — ship in a single afternoon.