WhatsApp Business API pricing in Kenya (2026)
Per-message rates Meta charges to send WhatsApp template messages to Kenyan numbers, plus what LandinChat adds on top. WhatsApp and M-Pesa together are the spine of Kenyan digital commerce, used by SMEs from Nairobi to Mombasa to Kisumu.
Meta's per-message rates for Kenya
Charged by Meta directly. LandinChat passes Meta's rate through at cost — no markup on conversation fees.
Promotions, offers, abandoned-cart, broadcasts
Order updates, shipping, receipts, reminders
OTP, 2FA, account verification
In-session replies inside the 24h window
Monthly cost estimate by volume
Conversation cost only — Meta's per-message charge for Kenya. Add your LandinChat plan on top.
| Messages / month | Marketing | Utility | Authentication |
|---|---|---|---|
| 1,000 | $29 | $10 | $23 |
| 5,000 | $145 | $50 | $117 |
| 25,000 | $723 | $250 | $585 |
| 100,000 | $2,890 | $1,000 | $2,340 |
Why Kenyan businesses choose LandinChat
Pricing questions from Kenyan buyers
Does Meta charge me directly or does LandinChat bill it?
LandinChat invoices the Meta conversation fees together with your plan, in KES. You get one consolidated invoice — no separate Meta billing relationship needed.
Why is marketing more expensive than utility in Kenya?
Meta tiers conversations by intent. Marketing (promotions, offers) commands the highest rate because it's outbound revenue-driving. Utility messages (order updates, receipts) are cheaper because they're customer-initiated workflows. Authentication (OTP, 2FA) sits in between.
Are service-window messages really free in Kenya?
Yes. Once a customer messages you, you have a rolling 24-hour service window to reply with unlimited free-form messages at no per-message cost. This is identical across every market including Kenya.
Do you support M-Pesa?
Yes — STK Push is fully integrated, with reconciliation back into the conversation.
Are you Kenya DPA-compliant?
Yes — consent capture, DPO contact and data subject rights aligned with the 2019 Data Protection Act and ODPC guidance.
WhatsApp pricing in other markets
Start replying to customers in seconds
— we do the hard work for you.
While others give you a login and wish you luck, we provide complete, hands-on onboarding. We don't just call you; we get your business live.